Shakera Harris
Spring
Summary
Business Administration professional with 4 years of experience overseeing salon operations and staff management. Demonstrated expertise in project management, strategic planning, and customer service, with a focus on implementing innovative solutions to enhance efficiency and client satisfaction. Passionate about fostering team collaboration and mentoring, aiming to leverage entrepreneurial mindset and critical thinking skills to drive organizational success
Overview
10
10
years of professional experience
Work History
Canvasser
WorkForce
09.2024 - 11.2024
- Analyzed customer feedback to identify opportunities for product enhancements.
- Identified customer needs to provide appropriate product solutions.
- Collaborated with marketing team to develop promotional materials for canvassing activities.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Discussed customer feedback with management to optimize customer experience.
- Went to over [Number] doors over [Number] miles daily to educate and sign up potential voters.
Salon Owner
Fantasy Hair Lounge
05.2020 - 07.2024
- Manage daily salon operations and staff, ensuring compliance and high customer satisfaction
- Analyze financial data to identify trends and develop strategies for performance improvement
- Implemented new procedures and technologies, resulting in measurable efficiency gains
- Coordinate schedules and delegate tasks to maintain smooth workflow
- Foster a positive work culture, enhancing team collaboration and morale
- Pioneered digital booking system, streamlining appointments and reducing wait times
- Introduced eco-friendly hair products, boosting salon's green credentials
- Optimized staff schedules, leading to improved customer satisfaction
- Implemented upselling strategies, resulting in notable increase in product sales
- Fostered team spirit through regular skill-sharing sessions
- Mentored junior stylists, enhancing overall service quality and client retention
- Maintained meticulous salon cleanliness and equipment sterilization
- Ensured strict adherence to health and safety regulations, preserving salon's reputation
- Anticipated hair trends, keeping salon offerings fresh and relevant
- Proposed and executed themed promotional events, attracting new clientele.
Consultant
JL HARRIS home Remodeling
10.2021 - 06.2024
- Advise clients on home remodeling projects, ensuring compliance with industry standards and client needs
- Develop project plans, schedules, and budgets, achieving measurable improvements in project efficiency
- Coordinate with contractors, suppliers, and clients to streamline communication and resolve issues promptly
- Conduct site inspections to ensure quality control and adherence to safety regulations
- Provide detailed reports and recommendations, leading to significant client satisfaction and repeat business
- Consistently exceed performance targets, delivering measurable results through strategic planning and effective resource allocation.
Event Coordinator Assistant
JM Entertainment
01.2018 - 05.2020
- Coordinated event logistics, ensuring smooth operations and timely execution, enhancing client satisfaction
- Managed vendor relationships, negotiating contracts to reduce costs and improve service quality
- Assisted in budget planning, monitoring expenses to stay within financial constraints and maximize resources
- Collaborated with team members to brainstorm and implement creative event solutions, driving attendee engagement
- Handled on-site event issues promptly, resolving problems to maintain a seamless experience for participants
- Spearheaded cross-functional projects, delivering measurable outcomes
- Implemented process improvements, reducing operational costs and enhancing team efficiency.
Childcare worker
Di's hands of hands early learning center
01.2017 - 08.2019
- Helped children with basic needs, feeding, bathroom assistance, changing diapers, getting dressed etc
- Assisted teacher with learning development for each child
- Helped children understand different learning techniques
- Decorating classroom
- Playtime assistance.
Youth counselor
YMCA
05.2015 - 09.2016
- Helped kids feel safe
- Assisted with trips, feeding, and bathroom assistance
- Collaborating with other professionals
- Help provide a safety environment for the children.
Education
BA - Business Administration
Shippensburg University of Pennsylvania
Shippensburg, PA05.2022
Cosmetology
Empire Beauty School
Springfield, PA11.2019
Skills
- Marketing
- Project Management
- Entrepreneurial Mindset
- Strategic Planning
- Critical Thinking
- Customer Service
- Patience
- Creativity
- Time Management
- Problem Solving
- Leadership
- Compassion
- Nurturing
Timeline
Canvasser
WorkForce
09.2024 - 11.2024
Consultant
JL HARRIS home Remodeling
10.2021 - 06.2024
Salon Owner
Fantasy Hair Lounge
05.2020 - 07.2024
Event Coordinator Assistant
JM Entertainment
01.2018 - 05.2020
Childcare worker
Di's hands of hands early learning center
01.2017 - 08.2019
Youth counselor
YMCA
05.2015 - 09.2016
BA - Business Administration
Shippensburg University of Pennsylvania
Cosmetology
Empire Beauty School
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