Shakera Parveen
Los Angeles,CA
Summary
Dynamic Business Analyst with a strong educational background in Information Systems, Technology, Business Management, and Marketing. Proficient in Business Intelligence and Analytics, with advanced skills in Excel, Python, SQL, and R programming. A recent graduate eager to leverage a diverse background and technical expertise to drive data-driven decision-making and innovation. Seeking opportunities in business analytics or data analytics to contribute to a forward-thinking company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Data Analysis Intern
Extended REALity for Learning
San Bernardino
01.2024 - 05.2024
- Created knowledge graphs using "Logseq" and Python, analyzed node connectivity and importance
- Explored knowledge graphs for decision-making support, query-answering, and personalized recommendations to understand the student perspective of online learning
Program Associate
Jain Launch Pad Jain University
04.2022 - 08.2022
- Collaborating closely with the CEO to provide comprehensive support to Startup companies throughout their launch and expansion phases, offering insights, collaborative opportunities, user acquisition tactics, and sales support
- Maintaining and updating the data to monitor the performance of startup companies
- Utilizing MS Excel and Power BI to analyze the growth trajectory of Startup at each stage, delivering valuable insights to guide strategic decision-making
- Built strong relationships with partners and stakeholders, fostering a collaborative environment for program success.
- Facilitated 2 workshops and 2 training sessions, enhancing participant skills and knowledge in key areas.
- Managed records for all programs and kept meticulous notes in system regarding changes and plan alterations.
- Reviewed all departmental materials, correcting errors, and making sure documents were ready for publication.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Consulting project (Business Development Head)
JK Solutions
01.2020 - 12.2021
- Identified opportunities, managed shareholders, implemented investment strategies, provided management support, and oversaw business operations
- Improved sales by 53% in one year, achieved investment break even in three years, and spearheaded business development in the Beauty industry
- Evaluated team performance metrics periodically, using insights gained to optimize future strategies for continued success.
- Exceeded sales targets consistently by implementing data-driven tactics designed to maximize profits.
- Leveraged advanced CRM tools for efficient lead generation, tracking progress, and managing contacts effectively.
Program Executive
MANAGE
Hyderabad
10.2017 - 10.2019
- Led the successful completion of [25] training programs for 17 Asian and African Countries Utilized data-driven insights and business intelligence to inform strategic decisions
- Collected, arranged, and input information into database system.
- Coordinated the District Pest Management Plan [DPMP], optimizing pest control measures through analytical expertise
- Produced monthly e-Bulletins showcasing success stories and program updates to support data driven decision-making
- Managed social media channels, leveraging analytics to enhance user engagement and elevate brand presence.
- Led cross-functional teams for successful program implementation and completion.
- Developed program work plans to specify goals, requirements, deliverables, identification of risks and contingency plans.
- Established strong relationships with external partners, facilitating collaboration for shared success in joint ventures.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Business Development Manager
EU Education Pvt Ltd
06.2015 - 06.2016
- Utilized innovative strategies and data analysis as Business Development Manager to attract and identify potential customers
- Pvt Ltd to achieve marketing goals and improve profitability
- Achieved 43.5 % growth Expanded the client base through targeted marketing initiatives Organized educational fairs fostered account growth and market penetration by 28% through thorough research and analysis
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmaker.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Asst.Manager
HDFC Bank
07.2012 - 03.2015
- Managed client service and transaction banking, specializing in bank relationship management, payment processing, cash management and transaction banking operations
- Proficient in process and technology optimization, client reporting, and Growing Business
- Generate leads for deal origination, investment banking operations, and asset allocation.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
MS - Information Systems and Technology-Business Intelligence and Analytics
California State University
San Bernardino, CAMaster of Business Administration (MBA) - Marketing
Kousali Institute of Management, Karnataka University
Bachelor of Science - Agriculture
University of Agricultural Sciences
Skills
- TECHNICAL SKILLS
- Programming languages: SQL, Python, R, Microsoft Access Tools: Tableau, Excel and Microsoft Visio
- Data Cleaning
- Excel Functions
- Data Storytelling
- Tableau Software
- R Programming
- Data Interpretation
- Predictive modeling
- Regression analysis
- Decision trees
- Data Mining
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Team Collaboration
- Active Listening
- SQL and Databases
- Decision-Making
- Data and Analytics
- Customer Communication
- Relationship Building
- Task Prioritization
- Team building
- Analytical Thinking
- Documentation
- Goal Setting
- Continuous Improvement
- Written Communication
- Project Management
- Business Analysis
- Tableau
- Problem-solving aptitude
- KPI Tracking
- Forecasting and planning
- Process Improvement
- Documentation Management
- Business Requirements
- Business Development
- Gap analysis
- Market Analysis
- Database Management
- Business Process Mapping
- Information Processing
- Stakeholder Communication
- Process Development
- Intelligence Analysis
Accomplishments
- Understanding the Dynamics of Chatbots Design, Transparency, and Ethical Implications in Customer–Brand Relationship in Hospitality and Tourism Industry
- Conducted a comprehensive study on the impact of chatbots interactions on customer perceptions, ethical considerations, and transparency within the hospitality and tourism industry
- This involved collecting data through surveys and analyzing it using statistical methods such as correlation analysis, regression analysis, and ANOVA in Python
- The findings were visualized using Tableau
- Co-editor: “Technological Inspirations from India: Success Stories of Feed the Future India Triangular Training (FTF ITT) Program”, published by MANAGE, Hyderabad (May 2018) Associate editor for 22 MANAGE International e-Bulletin (monthly) issues (From November 2017 to October 2019) https://www.manage.gov.in/ftf itt/ebulletin/ebulletin.asp
Certification
- CBAP - Certified Business Analysis Professional
- Certified Program Executive, MANAGE
- Certified Business Development Manager, EU Education
Additional Information
- AWARDS, Best Program Executive (January 2018)Received appreciation certificate from ICAR - Central Research Institute of Dryland Agriculture (CRIDA), Hyderabad, Telangana, India for coordinating FTF ITT training program Outstanding work in program management MANAGE, Hyderabad (May 2018)Received appreciation certificate for outstanding work in program management from MANAGE, Hyderabad for conducting successful international training program
Timeline
Data Analysis Intern
Extended REALity for Learning
01.2024 - 05.2024
Program Associate
Jain Launch Pad Jain University
04.2022 - 08.2022
Consulting project (Business Development Head)
JK Solutions
01.2020 - 12.2021
Program Executive
MANAGE
10.2017 - 10.2019
Business Development Manager
EU Education Pvt Ltd
06.2015 - 06.2016
Asst.Manager
HDFC Bank
07.2012 - 03.2015
MS - Information Systems and Technology-Business Intelligence and Analytics
California State University
Master of Business Administration (MBA) - Marketing
Kousali Institute of Management, Karnataka University
Bachelor of Science - Agriculture
University of Agricultural Sciences