Shakerah Woolen
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Target Return Center
05.2024 - Current
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Asset Protection Associate
Nordstrom Distribution Center
11.2021 - 05.2024
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Maintained detailed logs of all security-related incidents, providing valuable data for analysis and improvement.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Utilized various hand and power tools to secure premises and increase protection.
Supervisor
Whole Foods Market Inc
12.2016 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Crossland High School
Temple Hills, MD06-2011
Skills
- Self-motivated and disciplined
- Cleaning and organizing
- Problem-solving
- Clear communication
- Data entry
- Microsoft Excel
- Operations support
- Time management
- Verbal and written communication
Timeline
Warehouse Worker
Target Return Center
05.2024 - Current
Asset Protection Associate
Nordstrom Distribution Center
11.2021 - 05.2024
Supervisor
Whole Foods Market Inc
12.2016 - 10.2021
High School Diploma -
Crossland High School
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