Shakeria Martin Gordon

• Facilitated day-to-day operations, contributing to team productivity and efficiency.
• Quickly adapted to new challenges, demonstrating robust learning abilities.
• Worked effectively both independently and as part of a collaborative team.
• Displayed strong motivation and commitment to personal and professional growth.
• Emphasized respect and understanding in team interactions.
• Thrived in fast-paced settings while managing multiple responsibilities.
• Showcased accountability in all aspects of work performance.

• Coordinated taxi dispatches between holding yard and airport for efficient service delivery.
• Assisted customers in requesting taxi services to desired destinations.
• Allocated requested taxis to each terminal based on service needs.
• Provided directional information to customers for seamless navigation.
• Trained new hires on job expectations and operational procedures.

Facilitated efficient transport of wheelchair customers between ticket counters and gates.

Assisted travelers with connection flights, restroom access, and luggage handling.

Guaranteed safe boarding and deplaning for customers needing assistance.

Organized alternative transportation solutions for travelers requiring extra support.

• Guide customers throughout journey from ticketing to gates, ensuring assistance at all stages

• Coordinated dinner service and medication management for six residents in group home. Engaged residents in afternoon activities to promote well-being. Transported individuals safely to and from workshops, ensuring punctuality. Worked alongside team members to deliver comprehensive care.