Shakeria Tedford
Splendora,TX
Summary
Supply and Administration Operations specialist with 4 years military experience in supply chain management. Operates computers, multimedia data entry, scanning and retrieval systems functions, generates routine reports, and performs technical research functions for customer inquiries, in addition to requisition and procurement processing. Successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing results.
Overview
3
3
years of professional experience
Work History
Procurement Clerk
United States Marine Corps - Marine Corps Base Camp Lejeune
07.2021
- Researched and identified potential new suppliers to increase vendor base
- Utilized software to order, track and invoice product shipments placing 200 requisitions valuing $100,000 monthly
- Provided accurate and up-to-date records of leading procurement procedures
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries for assets valuing at $1,311,874.49
- Carefully read and interpreted requisition orders to understand specialized terms and requirements
- Performed bi-weekly reconciliations in collaboration with managers, deputy directors, and operation supervisors to provide feedback.
Fiscal Clerk
United States Marine Corps - Marine Corps Base Camp Lejeune
09.2020 - 12.2020
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Facilitated timely delivery of special projects to meet organizational and departmental objectives
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Assisted coworkers and staff members with special tasks on a daily basis
- Volunteered to help with special projects of varying degrees of complexity
- Managed filing system, entered data and completed other clerical tasks
- Liaised between clients and vendors and maintained effective lines of communication
- Completed forms, reports, logs and records to quickly handle all documentation for national and international needs of the organization
- Created an Excel spreadsheet of fuel logs and purchases for foreign and domestic allies to keep organized and accurate documentation.
Property and Accounting Assistant Supervisor
United States Marine Corps
08.2021 - 01.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference
- Submitted documentation and reports to upper management resolving 30 discrepancies per fiscal year
- Developed and implemented customer service policies to enhance satisfaction
- Monitored expenditures and made revisions to the budget to meet constraints
- Set overall vision and provided team leadership
- Achieved results by working with staff to meet established targets
- Boosted team performance by developing customer service training materials and conducting service training weekly to increase knowledge and proficiency
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Evaluated employee performance and coached and trained to improve weak areas
- Monitored workflow to improve employee time management and increase productivity
Supply Admin and Operations Administrator
United States Marine Corps
02.2022 - 06.2023
- Supported Marine Expeditionary Force Support Battalion Supply team by handling all administrative tasks
- Motivated and trained employees to maximize team productivity
- Tracked company equipment, tools and technology to manage inventory of major military end items worth $5,669,195.84
- Provided answers to customer questions via phone and email, typically within 1 hour
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs
- Coordinated meetings for departments both in office and remotely via Microsoft Teams
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
- Managed internal operational standards and productivity targets
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Administrative Assistant
NeuroRestorative
05.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
Associates Degree - Health Sciences
American Public University System
High School Diploma -
Martin Luther King Preparatory High School
05.2019
Skills
- Prioritizing Workflows
- Verbal and Written Communication
- Customer Care
- Advanced Excel Spreadsheet Functions
- Motivational Leadership
- Task Delegation
- Procurement
- Attention to detail
- Team Training
- Reading Comprehension
- Corrective Actions
- Administrative Leadership
- Inventory Tracking and Management
- Records Organization and Management
- Time Management
- Skilled Multi- tasker
Awards
- Certificate of Commendation- August 2021
- Certificate of Commendation- May 2022
References
- Ambrose Ogumoro, (910) 527-7298, Gunnery Sergeant, USMC
- Skye Santos, (347)797-8441, Corporal, USMC
- Sidney White, (410)591-2285, Lance Corporal, USMC
- Eric Bohnenkamp, (402) 215-3395, Lieutenant, USMC
Timeline
Administrative Assistant
NeuroRestorative
05.2023 - 10.2023
Supply Admin and Operations Administrator
United States Marine Corps
02.2022 - 06.2023
Property and Accounting Assistant Supervisor
United States Marine Corps
08.2021 - 01.2022
Procurement Clerk
United States Marine Corps - Marine Corps Base Camp Lejeune
07.2021
Fiscal Clerk
United States Marine Corps - Marine Corps Base Camp Lejeune
09.2020 - 12.2020
Associates Degree - Health Sciences
American Public University System
High School Diploma -
Martin Luther King Preparatory High School