Shakesi Morris

I am a banking professional whose talents shine in competitive, innovative and creative environments. I have a proven track record of increasing sales, improving client retention and growing market share. I have strong competencies and skills in developing and grooming exceptional bank personnel. I maintain a strong focus on employee relations and teamwork. I am an enthusiastic leader who leads a regional team in exceeding sales goals while delivering excellent customer service, increasing employee engagement and loyalty. I am also a highly skilled leader who is inspired and motivated to help customers build their financial independence. I am a dedicated partner and team player experienced in overseeing operations of individual and multi-unit facilities. I enjoy developing and implementing successful strategies to improve profitability and overall business success.

Exceeded Branch Management goals on a quarterly basis, which led to promotion to Regional Manager within 3 years.

Chosen as the only U.S. retail employee to participate in RBC's Executive Leadership University Class in Toronto, Canada in 2011.

Participated in PNC Bank's Market$im Class of 2013 which provided a reality-based virtual experience, simulating the performance of a retail bank in the market place gaining executive leadership skills and insight to high level decision making of a financial institution.

Participated with the project management team for PNC Bank to development and implement Customer Interaction Management (CIM), a transformation system bank wide that will aid our teams in providing sound insights creating exceptional customer experiences.