Summary
Overview
Work History
Education
Skills
Timeline
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Shaketa Owens

Plano,TX

Summary

Experienced with cash handling, customer interaction, and problem-solving in fast-paced retail environments. Utilizes strong communication skills to ensure positive customer experience and smooth transaction processes. Track record of maintaining accuracy in cash management and effectively addressing customer inquiries.

Overview

7
7
years of professional experience

Work History

Front End Cashier

Walmart
11.2024 - 07.2025
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Learned store policies and procedures to ensure compliance during transactions.
  • Handled cash management tasks, including balancing registers at shift end.
  • Supported team members during peak hours to improve service speed and efficiency.

Assistant Store Manager

BoxLunch
10.2022 - 09.2024
  • Supervised daily store operations, ensuring optimal customer service and adherence to company policies.
  • Trained and mentored new staff, fostering a collaborative and efficient work environment.
  • Developed and implemented strategies to improve inventory management processes.
  • Analyzed sales trends to inform merchandising decisions and promotional strategies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Team Leader

Burlington
10.2018 - 04.2024
  • Led cashier team to achieve operational efficiency and enhance customer satisfaction.
  • Trained and mentored new cashiers on company policies and procedures.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Communicated with customers and team members to solve problems.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Education

High School Diploma -

Lincoln High School
Dallas, TX
05-2007

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy

Timeline

Front End Cashier

Walmart
11.2024 - 07.2025

Assistant Store Manager

BoxLunch
10.2022 - 09.2024

Team Leader

Burlington
10.2018 - 04.2024

High School Diploma -

Lincoln High School

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Shaketa Owens