Shakeya Hayden

• Sanitized, restocked and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Prepared and administered medications to alleviate patient symptoms.
• Taught patients about medications, procedures and care plan instructions.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Oriented and trained new staff on proper procedures and policies.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Perform all facets of medical assisting in an ambulatory care environment including but not limited to rooming patients, conduct lab duties starting with blood draws through point of care testing, perform medication and immunization injections to patients of all ages
  
  

• Sanitized, restocked and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Perform duties including triaging patients, rooming patients, assist with surgeries, communicate with patients concerning pathology results, medications, document all patient encounters into electronic medical records system, monitor melanoma logs, IL Injections, assist with cosmetic procedures, and a list of other duties within the clinic.

Perform duties including triaging patients, rooming patients, assist with surgeries, communicate with patients concerning pathology results, medications, document all patient encounters into electronic medical records system, monitor melanoma logs, IL Injections, assist with cosmetic procedures, and a list of other duties within the clinic.

• Documented vital signs and health history for patients in clinic and hospital environments.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Maintained detailed records of test results by entering data and patient information into computer.
• Oriented and trained new staff on proper procedures and policies.
• Prepared lab specimens for diagnostic evaluation.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Implemented care and efficiency improvements to support and enhance office operations.

Perform all facets of medical assisting in an ambulatory care environment including but not limited to rooming patients, conduct lab duties starting with blood draws through point of care testing, perform medication and immunization injections to patients of all ages, referral coordinator routing to specialty care physicians, monitor and route medication refill requests, communicate with insurance companies for benefit authorizations, document all patient encounters into electronic medical records system.

Display compassion and patience with a deep level of concern for patients in a geriatric care environment. Utilize good communication skills, especially when the patient may be confused or upset. Possess stamina and upper body strength required for lifting and moving patients. Understand the importance of aseptic technique necessary for wound care and dressing changes.

• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Facilitated personal hygiene management, feeding and ambulation.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Comply with legal regulations to insure a safe environment for patients to provide blood, tissue, and urine specimens using aseptic technique and observing isolation and department policies. Insure the integrity of each specimen by identifying the patient, verifying the appropriate lab tests are performed, document all tests and corresponding results according to company policy.

• Used personal protective equipment correctly to protect coworkers and patients.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Centrifuged blood samples as outlined in clinical protocols.
• Reviewed patient records for accuracy and completeness.
• Conducted venipuncture and other CT procedures.
• Organized daily work based on collection priority.
• Packaged and shipped specimens to central lab daily.
• Monitored patients for reactions and verified sample quality.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
• Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.