Shakia Best
Hartsville,SC
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Laborious Packaging Lead with 2 years of supervisory experience in packaging production environments. Leads packaging crew by following management plans, demonstrating hard work ethic and taking ownership of packaging process to produce quality results. Meets workflow and labor goals while adhering to packaging and safety standards. Skilled Packager with 2 years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance. Industrious packaging leads 2 packaging employees on production floor by assigning, monitoring and reviewing progress and accuracy of work. Safely and efficiently operates high-speed packing equipment to comply with company and customer standards. Brings over 2 years of manufacturing environment experience with increasing levels of responsibility.
Overview
12
12
years of professional experience
Work History
Packaging Technician
Georgia-Pacific
03.2021 - Current
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to a tracking system.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Performed packaging tasks alongside a team to demonstrate proper methods according to a labor plan and assigned tasks.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system
- Assisted with quality and production process improvements to support new packaging initiatives
- Labeled, recorded, and inspected packaging to prepare for shipment or storage
Houskeeper
Hilton Inn
01.2019 - 07.2019
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize the quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Demonstrated creativity and resourcefulness through The development of innovative solutions
- Applied effective time management techniques to meet tight deadlines
- Organized and detail-oriented with a strong work ethic
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Demonstrated respect, friendliness and willingness to help wherever needed
Customer Service Representative
Walmart
05.2017 - 12.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Taper
Mar Mac
09.2015 - 01.2016
- Accurately read, understood, and carried out written instructions.
- Carried tools and materials to the job site and set up scaffolding properly.
- Accurately read blueprints to install tape and tape in materials effectively.
- Inventoried all materials and tools before each shift in preparation for projects.
- Maintained a safe working environment by removing debris and used materials
- Used scaffolding and ladders to work on high ceilings
- Prepared surfaces for painting by smoothing and filling cracks in drywall
Customer Service Associate
West Oil Company
05.2015 - 08.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Food Service Worker
Sonic Drive In
09.2011 - 04.2014
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Developed and maintained positive relationships with customers to enhance service
- Prepared and served various food and drink items to customer specifications in fast-paced environments
Education
High School Diploma -
05.2007
Skills
- Product Movements
- Job Specifications
- Operational Safety
- Data Accuracy
- Operating machines
- Managing tools
- Operating computers
- Assembly Instructions
- Customer Experience
- Best Manufacturing Practices
- Project Specifications
- Critical Thinking
- Active Listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Packaging Technician - Georgia-Pacific
03.2021 - Current
Houskeeper - Hilton Inn
01.2019 - 07.2019
Customer Service Representative - Walmart
05.2017 - 12.2018
Taper - Mar Mac
09.2015 - 01.2016
Customer Service Associate - West Oil Company
05.2015 - 08.2015
Food Service Worker - Sonic Drive In
09.2011 - 04.2014
Hartsville High School - High School Diploma,
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