Shakia Brown
Med Spa owner
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Body Contour Practitioner
Klutch Beauty Bar
01.2022 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Life Coach
YAP
01.2023 - 07.2023
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Connected clients with available resources to improve plan success.
- Adapted counseling techniques to best suit individual needs of each client.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Developed treatment plans to help clients build self-confidence and resilience.
Body Contouring Practitioner
Tighten Body Bar Med Spa
01.2021 - 12.2021
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maintained front desk workstation by keeping it clean and organized.
- Greeted spa guests warmly to create positive first impression of establishment.
- Trained and supervised spa staff on best practices, sales techniques and customer service.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Inspected salon stock, identifying shortages, replenishing items and maintaining consistent spa inventory.
Education
High School Diploma -
Northwestern Senior High School
Baltimore, MD06.2004
Skills
- Customer Service
- Business Planning
- Strategic Decision-Making
- Attention to Detail
- Coaching and Mentoring
- Issue Resolution
- Entrepreneurial Personality
- Staff Management
- Resources Allocation
Timeline
Life Coach
YAP
01.2023 - 07.2023
Body Contour Practitioner
Klutch Beauty Bar
01.2022 - Current
Body Contouring Practitioner
Tighten Body Bar Med Spa
01.2021 - 12.2021
High School Diploma -
Northwestern Senior High School
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