Summary
Overview
Work History
Education
Skills
Timeline
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Shakia Cobbs

Montgomery,TX

Summary

Accomplished Claims Benefit Specialist with a proven track record at Randstad, enhancing claim processing efficiency and providing top-notch customer service. Expert in claims analysis and Microsoft Office, adept at confidentiality handling and collaborating with medical professionals. Demonstrated ability to improve case management strategies, significantly contributing to team success through expertise sharing and innovative problem-solving.

Overview

3
3
years of professional experience

Work History

Claims Benefit Specialist

Randstad
Remote
08.2021 - 07.2024
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
  • Collaborated with medical professionals to obtain accurate information for proper benefit determination.
  • Contributed to team success by sharing expertise on complex cases and collaborating on strategies to increase efficiency in case management tasks.

Education

Diploma -

Willis High School
Willis, TX
2019

Skills

  • Claims analysis
  • Microsoft Office
  • Claim investigation
  • Confidentiality handling

Timeline

Claims Benefit Specialist

Randstad
08.2021 - 07.2024

Diploma -

Willis High School
Shakia Cobbs