Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Accomplishments
Software
Timeline
Languages
Work Preference
Receptionist
Shakia Daniel

Shakia Daniel

Germantown,MARYLAND

Summary

Goal-oriented and motivated recruiting professional excelling in high-pressure environments with tight deadlines. Expertise in developing and overseeing diverse candidate pipelines, implementing effective marketing plans, and devising advertising strategies to attract top talent. Proven track record of achieving demanding targets and dedicated to delivering exceptional results for organizations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Staffing Manager

Complete Care Severna Park
10.2022 - Current

Implemented innovative sourcing techniques to attract top talent from diverse backgrounds and industries.

  • Developed strong relationships with clients to understand their unique staffing needs and provide customized solutions.
  • Optimized candidate experience throughout the hiring process, fostering positive brand perception among potential employees.
  • Negotiated contracts with clients, securing favorable terms for both parties while maintaining long-term partnerships.
  • Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
  • Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
  • Reviewed applications and resumes to support hiring activities.
  • Performed sourcing, interviewing, negotiations and hiring.
  • Devised hiring and recruitment policies for 300-employee company.

Recruiter

PeopleScout
11.2021 - Current
  • Track and monitor confidential candidate information
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Oversee the background and pre-employment screening process
  • Edit and open requisitions to internal/external sites
  • Maintain accurate candidate records and ensure ATS and data tracking is up to date
  • Schedule interviews and providing information to the client as needed
  • Maintaining a high level of customer retention and satisfaction
  • Constantly accessing candidate experience and identify areas of improvement
  • Build a relationship with the Talent Acquisition team supporting the client and participate in regularly scheduled calls regarding staffing activity
  • Communicate with candidates throughout the recruitment process (i.e., interview reminders and logistics, post-hire/pre-start engagement).
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.

Human Resources /Payroll Coordinator /Staffing Coordinator

Cadia Healthcare
05.2019 - 11.2021
  • Utilize the online scheduling program to create staffing schedules for Nursing Department that always assures adequate staffing levels per PPD guidelines
  • Review Nursing template to ensure accuracy and revise as needed
  • Input new hire schedule in online scheduling program
  • Maintain attendance records for all staff
  • Proactively apply analytical and evaluation method to detect and analyze administrative inefficiencies and develop and implement solutions
  • Schedule and conduct new hire orientation paperwork and training
  • Maintain effective communication with new employees through onboarding, training, and placement to ensure new employees are supported and properly welcomed to the team
  • Compose all employment paperwork, information, and required certification before start date to ensure compliance with legal regulations and insurance compliance (.g
  • I9 verifications, background checks, credentialing, ensuring various trainings and certifications are complete)
  • Maintain all database, digital files and ensure information is up to date and filled appropriately
  • Manage FMLA leave, Short Term Disability, Open Enrollment, ACA reporting, EEO-1 reporting, 401(k), HR/IT Policy, internal reviews etc
  • Conduct phone screens and initial interviews with candidates
  • Search resume database and update job postings on career sites
  • Assist with planning and execution of special events such as company parties, holiday parties, company morale and employee contest
  • Proficiency in Microsoft office Suite-Excel, Word, Outlook, ATS
  • Process hourly and salary payroll on an weekly or biweekly cycle and also answer any questions related to sick, vacation or personal leave time.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

Executive Administrative Assistant/ Quality Assurance Assistant/ Staffing Coordinator

Pickersgill Retirement Community
01.2018 - 03.2021
  • Oversee the staffing needs of the company including managing call outs, schedule changes, and agency time slips
  • Have direct contact with employees and staffing agencies to ensure that the needs are met in a timely manner
  • Ensure that laws are met and followed regarding employment
  • Assist and plan orientation for new hires
  • Manage daily staffing needs of all nursing units needs based on staff/ census fluctuations
  • Communicates continuously with the Nurse Managers to ensure coordination of information and accurate scheduling
  • Keep phone list updated, and current staff information updated in system
  • Assist with written and oral reports for the directors concerning the operation of departments within the facility
  • Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., as directed
  • Manages the review cycle of QA controlled documents to assure practices reflect written procedures.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Interviewed, hired, and mentored over 100 new personnel and oversaw all staffing operations.

Geriatric Nursing Assistant/ Medication Tech

Pickersgill
01.2010 - 05.2023
  • Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-health and nursing-home settings
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
  • Takes and records vital signs
  • Cleans, sterilizes, stores, prepares and issues dress pack, treatment trays and other supplies
  • Serves and collects food trays for patients requiring help
  • Transport patients in wheelchair or assist patient to walk
  • Administers medications as needed.
  • Supported needs of 20+ residents under long-term care.

Education

Associate's Degree in General Studies -

Community College of Baltimore - County
Catonsville, MD
12.2018

Skills

  • Recruiting and Applicant Sourcing
  • Human Resources Policies
  • Applicant Tracking Systems
  • Human Resource Management Systems
  • ADP Workforce Now
  • Microsoft Office Expertise
  • Training and Onboarding Process
  • Employee Relations
  • Recruitment strategy
  • Social Media Recruiting
  • Candidate Screening
  • Administrative Skills
  • Team Collaboration
  • Full cycle recruiting
  • Customer Service
  • Office Management
  • Information confidentiality
  • Workday Expertise

Certification

  • Certified Nursing Assistant/ Geriatric Nursing Assistant
  • Certified Medication Technician
  • CPR/First Aid
  • BLS Certification
  • AED Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop tracking spreadsheets.
  • Supervised team of 100 staff members.

Software

Workday

ADP

Paycom

Timeline

Senior Staffing Manager

Complete Care Severna Park
10.2022 - Current

Recruiter

PeopleScout
11.2021 - Current

Human Resources /Payroll Coordinator /Staffing Coordinator

Cadia Healthcare
05.2019 - 11.2021

Executive Administrative Assistant/ Quality Assurance Assistant/ Staffing Coordinator

Pickersgill Retirement Community
01.2018 - 03.2021

Geriatric Nursing Assistant/ Medication Tech

Pickersgill
01.2010 - 05.2023

Associate's Degree in General Studies -

Community College of Baltimore - County
  • Certified Nursing Assistant/ Geriatric Nursing Assistant
  • Certified Medication Technician
  • CPR/First Aid
  • BLS Certification
  • AED Certification

Languages

English
Full Professional

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceWork from home optionPersonal development programsCompany CultureHealthcare benefitsPaid time off401k matchPaid sick leaveTeam Building / Company Retreats
Shakia Daniel