Shakia Hill
102 West Broad St P.O. Box 1259 Bridgeton
Summary
Proven leader in youth development, notably with the State of New Jersey Juvenile Justice Commission, I excel in mental health support and team leadership. My initiatives have significantly enhanced leveraging expertise in crisis response to foster safe, inclusive environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills as a Youth Worker Supervisor.
Overview
23
23
years of professional experience
Work History
Senior Youth Worker
State of New Jersey Juvenile Justice Commission
2016.02 - Current
- Enhanced youth engagement by developing and implementing interactive programs and activities.
- Collaborated with community partners to create opportunities for youth to gain valuable skills and experiences.
- Supported at-risk youth through mentorship, providing guidance to improve their personal and academic lives.
- Provided crisis intervention services when necessary, connecting youths with appropriate mental health resources during times of acute stress or trauma.
- Provides safety and security
- Utilizes appropriate behavioral management techniques
- Assists with personal adjustment
- Supervise Youth Workers and manage the overall duties during the shift
- Oversee staff activities, coordinates daily schedules and assignments
- Counsel youth to adjust to changes and challenges in their everyday lives
- Respond to crisis situations
- Promoted a safe and inclusive environment by addressing conflicts and facilitating open communication among participants.
- Maintained comprehensive records of participant progress, allowing for accurate reporting on program outcomes and success stories.
- Supervised a team of junior youth workers, providing training and support as needed for their success in the role.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Resident Living Specialist
Vineland Developmental Center
2011.08 - 2014.10
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Senior Youth Worker
Division of Child Protection and Permanency
2001.05 - 2011.05
- Supported at-risk youth through mentorship, providing guidance to improve their personal and academic lives.
- Provided crisis intervention services when necessary, connecting youths with appropriate mental health resources during times of acute stress or trauma.
- Promoted a safe and inclusive environment by addressing conflicts and facilitating open communication among participants.
- Organized field trips and other experiential learning opportunities that broadened horizons for participants beyond their immediate communities.
- Provided key emotional support to special needs youth.
- Assisted in identifying and reducing barriers to youth engagement and development.
Education
No Degree - Social Services/Liberal Arts
Cumberland County College
Vineland, NJ09.2013
High School Diploma -
Bridgeton High School
Bridgeton, NJ 111 North West Avenue 0830206.1997
Skills
- Family engagement
- Negotiating
- Conflict de-escalation
- Advocacy
- Crisis Response
- Conflict Mediation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Team Leadership
- Documentation and Recordkeeping
- Event Coordination
Shop Steward
Afscme local 2318 2022
Chief Shop Steward 2023
Vice President 2023-present
Timeline
Senior Youth Worker
State of New Jersey Juvenile Justice Commission
2016.02 - Current
Resident Living Specialist
Vineland Developmental Center
2011.08 - 2014.10
Senior Youth Worker
Division of Child Protection and Permanency
2001.05 - 2011.05
No Degree - Social Services/Liberal Arts
Cumberland County College
High School Diploma -
Bridgeton High School
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