Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shakia Myles

Baltimore,MD

Summary

With a proven track record at Abrive Home Health Care, I excel in medical office administration and providing patient-focused care. Leveraging skills in phlebotomy and medical records management, I've significantly enhanced patient satisfaction. My adeptness in fostering health and wellness, alongside meticulous attention to detail, positions me as a standout in the healthcare field.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Abrive home health care
BALTIMORE, MD
03.2020 - 03.2024
  • Helped client with medication self-administration.
  • Managed patient transportation and appointment scheduling.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Educated patients and families on health care needs, conditions, and options
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Documented patient status and reported changes in care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Assisted in ambulation and exercise routines for clients.

Medical Assistant

Bethel home health care
Baltimore, MD
06.2019 - 12.2023
  • Helped client with medication self-administration.
  • Managed patient transportation and appointment scheduling.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Transported clients to doctor appointments and social events.
  • Cared for disabled children or children with sick or disabled parents.
  • Administered prescribed medications under direction from physician.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Checked patients' pulse, temperature and respiration.

Residential Living Assistant

Holbrock Estates at Martin De Porres Center
Baltimore, MD
01.2018 - 07.2019
  • Initiated programs and activities to foster community spirit among residents.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Ensured proper maintenance of facilities including common areas like lounges or kitchens.
  • Administered, coordinated or recommended disciplinary and corrective actions.
  • Maintained accurate records of all incidents involving residence hall occupants.
  • Provided emotional support during difficult times by listening attentively and offering words of encouragement.
  • Coordinated emergency response plans in case of natural disasters or other urgent situations.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Responded quickly to complaints or requests from residents regarding their living environment.
  • Developed educational materials about various topics related to residential living such as health and wellness, sustainability initiatives.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Facilitated communication between staff members and residence hall occupants through one-on-one conversations or group discussions.
  • Served as a role model by displaying positive behavior, attitude, and respect towards others at all times.
  • Led weekly staff meetings to discuss upcoming projects, assignments, and goals for the team.
  • Conducted regular room inspections to ensure compliance with safety standards.

Medical Assistant

Dr Daniel R Howard MD
Baltimore, MD
02.2016 - 08.2018
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patient examinations.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Administered injections, medications and treatments as directed by the physician.
  • Explained treatment procedures and physicians' instructions.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Education

Medical Assistant

Brightwood College
Baltimore, MD
06-2016

Skills

  • Phlebotomy
  • Medical office administration
  • Intake control
  • Check-in coordination
  • Patient-focused care
  • Medical records management
  • Medical terminology
  • Sterilization techniques
  • Patient feeding
  • Wound care management
  • Vital signs and examinations
  • Hospice care
  • Appointment setting

Certification

  • Major: Clinically Certified Medical Assistant
  • Minor: CPR and First AID CERTIFIED
  • Related coursework:Externship Dr Stevenson Brooklyn Medical Center
  • Completed 200 hours Medical Assistant Externship in a fast paced medical clinic
  • CMT:Certificate 2019-ongoing

Timeline

Medical Assistant

Abrive home health care
03.2020 - 03.2024

Medical Assistant

Bethel home health care
06.2019 - 12.2023

Residential Living Assistant

Holbrock Estates at Martin De Porres Center
01.2018 - 07.2019

Medical Assistant

Dr Daniel R Howard MD
02.2016 - 08.2018

Medical Assistant

Brightwood College

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Shakia Myles