Shakia O'Hannon
Philadelphia,PA
Summary
Dynamic professional with a proven track record in patient care and team management, notably at Pretty Mary's. Excelled in vital signs monitoring and fostering team collaboration. Implemented innovative care strategies, enhancing patient satisfaction and driving team efficiency. Skilled in conflict resolution and negotiation, achieving optimal outcomes.
Overview
15
15
years of professional experience
Work History
Home Health Aide
Wholeness Home Health
12.2021 - Current
- Provided companionship and emotional support, engaging in meaningful conversations and activities to improve mental well-being.
- Performed wound care and dressing changes, following strict infection control protocols to promote healing.
- Implemented personalized care plans, addressing unique needs and preferences to enhance overall patient satisfaction.
- Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
- Operate hoyer lift
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Mail Attendant
Department of Public Welfare
03.2016 - 05.2018
- Handle and open mail carefully. Sort organize and file mail.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
Housekeeper
The Lathem Hotel
02.2014 - 07.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Manager
Pretty Mary's
01.2010 - 11.2012
- Managed budgets for various departmental initiatives.
- Implemented training programs for enhanced employee skills.
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Encouraged cross-training for improved versatility and team collaboration.
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
Education
120 Hours of Clinical Training
Nurse Aide Program
Philadelphia, PA04-2016
Hospitality
Opportunities Inn The Hospitality Training
Philadelphia, PA06-2013
Hospitality Management
O.I.C.
Philadelphia, PA06-2013
Cornerstone High School
Townsend, GA10-2012
Skills
- Vital signs monitoring
- Recording vital signs
- Errands running
- Bathing assistance
- Patient care
- First aid and safety
- Life skills Observed unique management techniques to apply professionally Learned proper usage of professional language Learned the effective approach to handle conflict resolution Also technology effective neogotiator able to achieve win- win out comes
- Inventory management
- Time management
- Performance monitoring
- Vendor management
- Schedule management
Timeline
Home Health Aide
Wholeness Home Health
12.2021 - Current
Mail Attendant
Department of Public Welfare
03.2016 - 05.2018
Housekeeper
The Lathem Hotel
02.2014 - 07.2016
Manager
Pretty Mary's
01.2010 - 11.2012
120 Hours of Clinical Training
Nurse Aide Program
Hospitality
Opportunities Inn The Hospitality Training
Hospitality Management
O.I.C.
Cornerstone High School
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