Shakiah Robinson
Andrews,United States
Summary
High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.
Overview
7
7
years of professional experience
Work History
Director of Housekeeping
Somerby of Mount Pleasant
Mount Pleasant , SC
2024.02 - Current
- Ensured compliance with OSHA regulations regarding hazardous materials used in housekeeping operations.
- Provided support during peak times by working alongside housekeeping staff when necessary.
- Created weekly schedules for housekeeping staff members based on projected occupancy levels.
- Compiled reports on housekeeping activities including staffing levels, budgeting information and occupancy rates.
Activities Assistant
Sandpiper Nursing Home
Mount Pleasant , SC
2020.06 - 2021.01
- Assisted with transportation arrangements for offsite activities when required.
- Facilitated group activities such as bingo, arts and crafts, cooking classes.
- Ensured that all participants were aware of potential risks associated with certain activities.
Front Desk Receptionist
Camelot Hotel
Myrtle Beach , SC
2019.04 - 2020.10
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Responded to customer inquiries via phone, email, and in person.
- Handled sensitive information in a confidential manner.
- Monitored visitor access control systems including issuing identification badges when necessary.
Activities Coordinator
Carolina Gardens
Murrells Inlet , SC
2017.07 - 2019.03
- Coordinated transportation arrangements for field trips or special events.
- Managed budgets for program-related expenses including supplies and equipment purchases.
Caregiver
Carolina Gardens
Murrells Inlet
2018.09 - 2019.02
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
Education
Andrews High School
Andrews, SC2007-06
Skills
- Supplies inventory
- Task Delegation
- Scheduling
- Staff Management
- Operations
- Budgets
Timeline
Director of Housekeeping
Somerby of Mount Pleasant
2024.02 - Current
Activities Assistant
Sandpiper Nursing Home
2020.06 - 2021.01
Front Desk Receptionist
Camelot Hotel
2019.04 - 2020.10
Caregiver
Carolina Gardens
2018.09 - 2019.02
Activities Coordinator
Carolina Gardens
2017.07 - 2019.03
Andrews High School
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