Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakida Amos

Chicago,IL

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

11
11
years of professional experience

Work History

Warehouse Associate

Target Fulfillment Center
11.2022 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Front Desk Coordinator

Woodridge Nursing & Rehabilitation
02.2020 - 09.2022
  • Scheduled appointments in computer system.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Trained all staff on front desk procedures and policies.

Office Assistant

AM General H2 Plant
10.2012 - 09.2019
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Front Desk Receptionist

CTDI - Communications Test Design
12.2012 - 07.2015
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Education

High School Diploma -

Penn High School
Mishawaka, IN

Associate of Applied Science - Business Administration

Ivy Tech Community College of Indiana
South Bend, IN
05.2019

Skills

  • Team Oversight
  • Statistical Analysis
  • Scheduling
  • Hospitality Service
  • Multi-Line Phone Systems
  • Prepare Correspondence

Timeline

Warehouse Associate

Target Fulfillment Center
11.2022 - Current

Front Desk Coordinator

Woodridge Nursing & Rehabilitation
02.2020 - 09.2022

Front Desk Receptionist

CTDI - Communications Test Design
12.2012 - 07.2015

Office Assistant

AM General H2 Plant
10.2012 - 09.2019

High School Diploma -

Penn High School

Associate of Applied Science - Business Administration

Ivy Tech Community College of Indiana

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Shakida Amos