Shakiela Mosley
Rochester
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
14
14
years of professional experience
6059
6059
years of post-secondary education
1
1
Certification
Work History
Overnight Stock Associate
Byrne Dairy & Deli
- Current
Delivery Driver/Shopper
Uber, Lyft, Spark Driver, Shipt
Rochester
01.2017 - Current
- Provided timely and courteous transportation and delivery service to customers
Cashier
Family Dollar
Rochester
02.2025 - 05.2025
- Greet customers, processed purchases, stock merchandise, and maintained store cleanliness
Medical Assistant
Rochester Regional Health
Rochester
10.2023 - 08.2024
- Room patients in a timely fashion, complete patient work-up, obtain vitals, manage physician orders and complete appropriate forms/requests; report issues to a licensed staff member when necessary (mainly filling out demographics, leaving other parts of the form for LPNs to correctly fill out). Ensure treatment rooms are stocked as needed. Ensure disinfecting rooms/equipments are properly done before next patient enters. Ensuring emergency equipment is good, maintaining the check-list daily. Ensuring prescription refills are done in a timely fashion. All while maintaining a positive attitude towards patients and staff.
Life Changer
Total Life Changes, LLC
12.2019 - 09.2022
- Sell health & wellness products
Assistant Manager
Family Dollar
Rochester
02.2018 - 01.2021
- Open the store Sundays and Mondays morning. Count the safe. Set up the drawers for the employees coming in. Usually I'm the only manager on duty for Sunday's. Fill out paper work and file it in the correct places. Make sure the shift runs smoothly, and assign different work assignments to employees on shift. Close the store Thursdays and Fridays, count the safe and the deposit at the end of the night shift. Make sure all the paper work is filled out correctly and put into the system the right way. Make sure everyone knows what their job assignments are for the shift to make sure everything gets done right and the store is recovered properly.
Security Guard
Securitas
Rochester
01.2018 - 12.2019
Temp Worker
Lidestri Foods
Rochester
09.2017 - 01.2018
- Working in the High Pressure Processing (HPP) room everyday. Helping run the machine and load products into carriers to get processed through the machine.
Crew Member
Dunkin Donuts
Rochester
12.2016 - 06.2017
Crew Member
Dunkin' Donuts
Rochester
01.2015 - 08.2016
- Prepare beverages and hot foods.
- Bake donuts and muffins using industrial ovens.
- Maintain a positive work environment in a team structure.
- Make sure customers are satisfied.
Sales Consultant/Customer Service
Sutherland Global Services
Rochester
03.2012 - 10.2013
- Answered an abundance of incoming call.
- Sold cell phone service for ATT.
- Assisted customers with their billing concerns.
- Averaged about 250-300 call per shift.
Education
Phlebotomy - Certificate
BOCES
Rochester, NYContinental School of Beauty Culture -
Continental School of Beauty Culture
Rochester, NYMedical Assisting (AAS) -
Bryant & Stratton College
Rochester, NYSkills
- Epic
- Typing
- Leadership
- Time management
- Preschool experience
- Care plans
- Word processing
- Microsoft Word
- Blood sampling
- Data entry
- Working with people with developmental disabilities
- Vital Signs & Clinical Documentation
- Aseptic Technique
- Patient Interaction & Comfort
- Computer skills
- Communication skills
- Microsoft Office
- Venipuncture & Capillary Draws
- Infection Control
- Phone communication
- Nail Care
- Specimen Collection & Handling
- Electronic Medical Records (EMR)
- HIPAA Compliance
- Load & unload
- Writing skills
- English
- Patient care
Certification
- BLS Certification
- CPR Certification
- Driver's License
Timeline
Cashier
Family Dollar
02.2025 - 05.2025
Medical Assistant
Rochester Regional Health
10.2023 - 08.2024
Life Changer
Total Life Changes, LLC
12.2019 - 09.2022
Assistant Manager
Family Dollar
02.2018 - 01.2021
Security Guard
Securitas
01.2018 - 12.2019
Temp Worker
Lidestri Foods
09.2017 - 01.2018
Delivery Driver/Shopper
Uber, Lyft, Spark Driver, Shipt
01.2017 - Current
Crew Member
Dunkin Donuts
12.2016 - 06.2017
Crew Member
Dunkin' Donuts
01.2015 - 08.2016
Sales Consultant/Customer Service
Sutherland Global Services
03.2012 - 10.2013
Overnight Stock Associate
Byrne Dairy & Deli
- Current
Phlebotomy - Certificate
BOCES
Continental School of Beauty Culture -
Continental School of Beauty Culture
Medical Assisting (AAS) -
Bryant & Stratton College