Shakil Khan

Highly accomplished & respected professional extensive knowledge and experience, handling Food & Beverage Operations, managing multiple outlets and working with a large number of international staff. Leading no.1 restaurant (Q Lounge & Restaurant) at Trip Advisor in Doha since 2021 to till date. I am a confident organized person with effective communications skills, demonstrated by the ability to converse with staff at all levels and build a strong rapport with the internal and the external customers. I am equally capable of performing well as part of a team or independently on my own initiative. I am a quick learner with a flexible attitude and work effectively to meet targets and deadlines. Skilled and highly qualified all aspects of Hotel Operations, ensuring compliance with regulatory, coordinating all departments, including Sales, Front Office, Reservations, Housekeeping, Convention Services, Guest Relations, Food& Beverage, Banquets, Security& Senior Management. Apply excellent critical thinking & problem resolutions skills to all projects undertaken. Maintain highest levels of customer service to ensure client satisfaction & repeat business.

• No.1 Doha Restaurant at Trip Advisor
• Best trainer in the Hotel 2017
• LQA audit-2018 (Breakfast-98.2% and Dinner-98%)
• LQA audit 2023 (Lunch 93.5% and Drinks-100%)
• Successfully planned and implemented new F&B concepts to drive revenue streams-1.7 M achieved in 2023 more than Budget
• Organized Fifa Fan Fest and winner of Fact award
• Winner of the Best of the best award (Trip Advisor-2022)

• Mr. Ishtiaq Ahmed Reshi, F&B Manager, Sandals Grande Antigua Resort & Spa, Ishtiaq.rashie@grp.sandals.com, 268.484.0100
• Mr. Ramchandra Basnet, F&B Manager, Sandal Grande Resorts, St Lucia, ramchandra.basnet@grp.sandals.com, +1 (758) 7215325
• Mr. Akil Maheswer Kissensing, Director of F&B, Banana Island Resort Doha by Anantara, mkissensing@anantara.com

Inspiring and Motivating Individuals -University of Michigan