Shakil Khan
Dallas,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Hardworking and reliable with strong ability and highly organized, proactive, and punctual with a team-oriented mentality. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
12
12
years of professional experience
Work History
Financial Assistance Representative
Atlantic Care Regional Medical Center - Mainland Pomona Hospital
01.2024 - 11.2024
- Responded to patient's questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks
- Increased patient satisfaction by addressing and resolving complaints in timely manner
Food and Beverage Supervisor
Bally's Atlantic City
Atlantic City
02.2022 - 05.2022
- Developed and implemented budgets, met or exceeded sales targets, hired, trained, and supervised team members, and fulfilled the dining needs and desires of patrons.
- Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement, and meticulously clean, sanitary, and safe environments.
- Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility, and reducing downtime during staff absences or turnover periods.
- Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
Manager
Subway restaurants
Atlantic City
07.2012 - 09.2020
- Managed and motivated employees to be productive and engaged in work
- Maintained professional, organized, and safe environment for employees and patrons
- Developed and implemented business strategies to achieve business goals and stay competitive
- Planned and budgeted accurately to provide business with resources needed to operate smoothly
- Improved safety procedures to create safe working conditions for workers
- Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals
Education
Bachelor of Science - Business Marketing
Richard Stockton University
Galloway, NJ12.2022
Associate of Science - Business Administration
Atlantic Cape Community College
Atlantic City, NJ12.2018
Skills
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Proficient in Microsoft Office and POS system
- Reliable and Responsible
- Operations management
- Ability to work in a fast-paced, high-stress environment
- Financial management
- Bilingual in English and Bengali
- Customer relationship management (CRM)
- Data analysis
- Project management
Timeline
Financial Assistance Representative
Atlantic Care Regional Medical Center - Mainland Pomona Hospital
01.2024 - 11.2024
Food and Beverage Supervisor
Bally's Atlantic City
02.2022 - 05.2022
Manager
Subway restaurants
07.2012 - 09.2020
Bachelor of Science - Business Marketing
Richard Stockton University
Associate of Science - Business Administration
Atlantic Cape Community College
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