Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shakila Brooks

Mission

Summary

Accomplished leader with a proven track record at Behavioral Health Allies, adept in strategic thinking and employee relations. Excelled in coaching, mentoring, and driving performance improvement, leading to significant enhancements in operational efficiency and employee retention. Expertise in strategy implementation and training delivery, underpinned by visionary leadership and a knack for influencing others.

Overview

6
6
years of professional experience

Work History

Leadership Team Member ( Para 2)

Behavioral Health Allies
09.2022 - Current
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
  • Increased employee retention by designing and implementing comprehensive training programs.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Facilitated effective communication among team members, promoting transparency and accountability throughout the organization.
  • Implemented innovative solutions that significantly improved overall efficiency in daily operations.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Paraprofessional

Behavioral Health Allies
08.2022 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Pharmacy Technician

Optum
03.2019 - 01.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Associates In Arts - Psychology

Kansas City Kansas Community College
Kansas City, KS

Bachelor In Architectural Science - Organizational Leadership

Donnelly Collegee
Kansas City, KS
05.2019

Skills

  • Strategic thinking
  • Coaching and mentoring
  • Influencing others
  • Performance improvement
  • Visionary leadership
  • Strategy implementation
  • Employee relations
  • Training delivery

Timeline

Leadership Team Member ( Para 2)

Behavioral Health Allies
09.2022 - Current

Paraprofessional

Behavioral Health Allies
08.2022 - Current

Pharmacy Technician

Optum
03.2019 - 01.2021

Associates In Arts - Psychology

Kansas City Kansas Community College

Bachelor In Architectural Science - Organizational Leadership

Donnelly Collegee

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Shakila Brooks