Shakina Coplin
Boston,MA
Summary
Dependable, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful employee with the ability to multitask. Works well independently and in groups, looking to gain experience in clinical and macro social work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Clinical Social Worker
Boys and Girls Club of Boston (YouthConnect)
03.2025 - Current
- Maintain a caseload of 28 clients and families. Receive two new referrals weekly.
- Conduct comprehensive intakes and assessments to identify the needs of youth and their families.
- Provide home visits, make appropriate referrals, and offer advocacy and clinical case management services.
- Deliver crisis intervention and connect clients to community-based resources for ongoing support.
- Offer individual counseling tailored to youth needs and circumstances.
- Convene and facilitate case conferences involving clients, families, and service providers to coordinate care and ensure integrated support.
- Develop and maintain collaborative relationships with community-based organizations, including DYS, DCF, schools, courts, and other relevant partners.
- Represent the program by attending community-based meetings related to youth development, safety, and support.
- Maintain accurate, timely, and confidential documentation using an electronic case management system.
Group Facilitator
GenUnity
09.2023 - Current
- Collaborate with local leaders committed to promoting equitable health outcomes and empowering community members to translate passion into sustainable action.
- Facilitate community group of 10-30 individuals by guiding everyday adults through processes of unpacking complex social issues, practicing civic engagement strategies (e.g., appreciative inquiry), and fostering mutual learning and dialogue.
- Support participants in building meaningful relationships and developing actionable plans that leverage their unique strengths to drive community-led change.
Mental Health and Substance Use Clinician
Fathers’ Uplift, INC
08.2022 - Current
- Provide direct mental health services in an outpatient clinic setting as part of a multidisciplinary team responsible for client care.
- Conduct initial intakes and assessments, develop individualized treatment plans, and implement therapeutic interventions.
- Deliver individual therapy to fathers of color involved with systems such as the Criminal Justice System and the Department of Children and Families (DCF), particularly those experiencing mental health challenges and substance use disorders.
- Manage a caseload of 25 clients, ensuring consistent and culturally responsive support.
- Participate in case conferences to collaboratively address complex clinical needs and develop appropriate treatment solutions.
- Maintain accurate and detailed clinical documentation and client records in compliance with agency and legal standards.
- Provide evaluations and referrals for clients involved in the court system, supporting pathways to care and rehabilitation.
Mental Health and Substance Use Clinical Intern
Fathers' Uplift, INC
09.2021 - 05.2022
- Provided therapeutic support to a diverse caseload of 6 adults and adolescents, addressing a range of mental health and behavioral needs.
- Facilitated youth groups using the Adolescent Community Reinforcement Approach (A-CRA) to promote positive behavioral change and reduce substance use.
- Conducted comprehensive mental health assessments, developed and implemented individualized treatment plans, and completed intakes, re-evaluations, and ongoing progress monitoring.
- Maintained organized, accurate, and confidential documentation in accordance with clinical and regulatory standards.
- Successfully completed the Male Engagement Institute (MEI) course, enhancing skills in culturally responsive engagement with male clients.
Social Work/Case Management Intern
The Home for Little Wanderers Resource Center
09.2020 - 05.2021
- Utilized strong problem-solving skills to advocate for and connect individuals and families with relevant resources based on identified needs.
- Facilitated family support groups with up to 10 participants, promoting open dialogue, peer connection, and shared strategies for resilience and well-being.
- Collaborated with community partners to ensure families received comprehensive, coordinated support and access to community-based services.
- Conducted intakes, maintained an active caseload of up to 5 clients, and developed service plans to address family challenges.
- Maintained accurate daily documentation in medical records in compliance with agency and clinical standards.
- Performed a range of administrative duties to support program operations and service delivery.
Security Officer
Allied Universal Security Services at State Street
09.2011 - 11.2019
- Delivered customer service by ensuring compliance with quality control standards and facility regulations.
- Managed access control by verifying credentials and authorizing appropriate entry at designated security checkpoints.
- Performed administrative tasks and monitored security systems to ensure a safe and secure environment.
Undergraduate Internship
The Dimock Center
01.2019 - 05.2019
- Assisted new and existing clients with intake applications and assessment processes to ensure smooth access to services.
- Delivered equitable and culturally competent support, ensuring all clients received fair and unbiased treatment regardless of background or circumstance.
- Demonstrated proficiency in policy advocacy, working to address poverty alleviation and promote community development through informed, systemic change.
Education
Master of Social Work, MSW - Clinical Social Work
Boston University School of Social Work
Boston, MA05-2022
Bachelor of Arts - Psychology/Africana Studies
University of Massachusetts Boston
Boston, MA05-2019
Associate of Arts - Psychology
Bunker Hill Community College
Charlestown, MA05-2016
Skills
- Intake assessment
- Individual counseling
- Case management
- Collaborative teamwork
- Cultural competency
- Advocacy skills
- Problem solving
Accomplishments
Awardee of the Boston University Women’s Council Scholarship 2021-2022.
Certification
Licensed Certified Social Worker (LCSW)
Adolescent Community Reinforcement Approach (A-CRA)
Timeline
Licensed Clinical Social Worker
Boys and Girls Club of Boston (YouthConnect)
03.2025 - Current
Group Facilitator
GenUnity
09.2023 - Current
Mental Health and Substance Use Clinician
Fathers’ Uplift, INC
08.2022 - Current
Mental Health and Substance Use Clinical Intern
Fathers' Uplift, INC
09.2021 - 05.2022
Social Work/Case Management Intern
The Home for Little Wanderers Resource Center
09.2020 - 05.2021
Undergraduate Internship
The Dimock Center
01.2019 - 05.2019
Security Officer
Allied Universal Security Services at State Street
09.2011 - 11.2019
Master of Social Work, MSW - Clinical Social Work
Boston University School of Social Work
Bachelor of Arts - Psychology/Africana Studies
University of Massachusetts Boston
Associate of Arts - Psychology
Bunker Hill Community College
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