ShaKing Alston
New York,NY
Summary
Seasoned Operations Professional offering 20 years experience in management and leadership positions. Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations. Desire growth-oriented position in dynamic, fast-paced environment.
Overview
31
31
years of professional experience
Work History
Director, Career Pathways
SOUTH BRONX JOB CORPS
10.2022 - Current
- Led team of 62 direct and indirect reports
- Responsible for management of educational services, including academics, career and technical training, career counseling, and residential and recreation, in compliance with government and management directives
- Developed and implement procedures for systems for department, ensure staff development and knowledge of center information systems
- Coordinated and maintain an effective team approach between academic, career & technical training, and career counseling services, and student personnel officer
- Reviewed and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students
- Maintain and inspected facilities to comply with management standard operating procedures and maintain accountability of staff students and property
- Adhering to safety practices
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction
Director of Education
HUNTINGTON LEARNING CENTER OF BRONX
01.2022 - 10.2022
- Management: Hire, manage, and motivate part-time staff and part-time teachers
- Supervise student instruction and manage programs
- Customer Service: Offer students the best education possible while adhering to the Huntington Code of Ethics and the Brand Standards Manual
- Ensure effectiveness, accuracy, thoroughness, and competency of all instruction
- Marketing: With Center Director, developed a marketing plan to expand Huntington Learning Center brand awareness in the community, schools, local merchants, and social media
- Administrative: Front office, payroll, scheduling, financial activities, inventory
- Maintain Center appearance and adhere to CDC guidelines in place
- Manage all aspects of Exam Prep Services, including supervision of program prescription, initial program, program revision, instruction, and student progress.
- Prepared action plans to address concerns discovered through surveys, classroom observations, and conversations with stakeholders.
- Oversaw development and implementation of quality educational programs.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
Territory Representative
ECOLAB
09.2015 - 02.2020
- Managed territory in New York Metropolitan area with over 150 food retailers
- Provided customer service, advising on food safety preparation, coached on sanitation requirements and trained on thoroughly maintaining facility standards
- Demonstrated food safety practices to minimize food-borne related illness
- Completed over 100 audits weekly and trained more than 93% of department associates daily
- Created detailed monthly action plans illustrating big picture landscape for travel needs
- Partnered with store leadership to ensure department leads equipment needs are exceeded
- Offered constructed feedback while observing the food production process.
Senior Shift Supervisor
CDS/ADVANTAGE SALES & MANAGEMENT
01.2013 - 08.2015
- Responsible for maintaining and increasing revenue for multiple assigned clients daily, while generating additional revenues per assigned direct reports
- Managed multiple assigned accounts annually within the food demonstration sector of the division
- Increased company revenue through weekly sales goals ensuring clients were represented in the company’s portfolio of products
- Ensure International requirements and procedures were implemented and available to participants
- Created daily schedules outlining clients’ financial goals for direct reports
- Arranged bulk approvals for client’s products for demonstrations.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Special Projects Advisor
CONFUCIUS INSTITUTE FOR BUSINESS, SUNY GLOBAL CENTER
01.2011 - 01.2013
- Guided senior management of businesses and charities annually within various industries pursuing ventures in China
- Created a New York City outreach strategy to ensure multi-boro event participation
- Ensure international compliance and de-briefings were conducted seamlessly.
Director of Technical Assistance Program
Parks City Parks Foundation
01.2009 - 01.2010
Vice President
New York Council
01.2007 - 01.2009
Executive Director
NYC Environmental Justice Alliance
01.2004 - 01.2006
Regional Program Manager
National Parks and Conservation Association
01.1999 - 01.2004
Executive Director
Environmental Diversity Forum
01.1998 - 01.1999
Program Manager
University Massachusetts Lowell, Center for Family Work and Community
01.1992 - 01.1998
Education
B.A. - Social Sciences: Urban Environmental Studies
STATE UNIVERSITY OF NEW YORK (SUNY)
Certificate in Senior Level Executive Leadership - undefined
COLUMBIA GRADUATE SCHOOL OF BUSINESS
Skills
- Curriculum Development
- Positive Learning Environment
- School Visits
- Student Needs Assessments
- In-Service Programs
- Distance Learning Coordination
- Multicultural Leadership
- Faculty Supervision
- Student Retention
- Teacher Observation
- Recruiting Strategies
- Classroom Evaluations
- Adult Learning Principles
- Instructor Coaching
- Community Outreach
Affiliations
International Food Safety Manager Certificate ADDITIONAL LEADERSHIP Leadership Development Advisor, YouthBuild USA Past Chair, Brooklyn Queens Land Trust Member, Bronx Community Research Review Board FELLOWSHIPS Toyota TogetherGreen Fellow, Toyota Foundation USA Rockwood Leadership Alumni, Rockwood Institute
Timeline
Director, Career Pathways
SOUTH BRONX JOB CORPS
10.2022 - Current
Director of Education
HUNTINGTON LEARNING CENTER OF BRONX
01.2022 - 10.2022
Territory Representative
ECOLAB
09.2015 - 02.2020
Senior Shift Supervisor
CDS/ADVANTAGE SALES & MANAGEMENT
01.2013 - 08.2015
Special Projects Advisor
CONFUCIUS INSTITUTE FOR BUSINESS, SUNY GLOBAL CENTER
01.2011 - 01.2013
Director of Technical Assistance Program
Parks City Parks Foundation
01.2009 - 01.2010
Vice President
New York Council
01.2007 - 01.2009
Executive Director
NYC Environmental Justice Alliance
01.2004 - 01.2006
Regional Program Manager
National Parks and Conservation Association
01.1999 - 01.2004
Executive Director
Environmental Diversity Forum
01.1998 - 01.1999
Program Manager
University Massachusetts Lowell, Center for Family Work and Community
01.1992 - 01.1998
B.A. - Social Sciences: Urban Environmental Studies
STATE UNIVERSITY OF NEW YORK (SUNY)
Certificate in Senior Level Executive Leadership - undefined
COLUMBIA GRADUATE SCHOOL OF BUSINESS
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