Shakir Islam
Queens,USA
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
3
3
years of professional experience
Work History
Safety and Security Officer
Westhab
Queens, NY
09.2023 - Current
- Responded to medical emergencies such as cardiac arrest or choking.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Verified employee credentials before allowing access into restricted areas.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Provided escorts for individuals entering or leaving the building after hours.
- Conducted security patrols of the premises to identify and address potential safety risks.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored entrances and exits to ensure that no unauthorized personnel enter or leave the premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Participated in training sessions related to safety protocols and regulations.
- Monitored surveillance equipment, identified suspicious activity, and reported incidents to law enforcement.
Cashier
Popeyes
Queens, USA
01.2023 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
Insider
Papa John's Pizza
Queens, USA
02.2022 - 11.2022
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction
- Cultivated and strengthened customer relationships to drive revenue growth
- Took inbound calls on headset, promoting products and services to secure new accounts
Education
HSC - Business Management
Kulaura Degree College
Kulaura, Sylhet, Bangladesh05.2011
SSC -
Mahtab Chayera High School
Kulaura, Sylhet, Bangladesh04.2007
Skills
- Public safety
- Patrol procedures
- Hazard identification
- Access control
- Building patrol
- X-ray machine operation
- Patrolling
- Security operations
- Security camera monitoring
- First aid certified
- Defensive driving
- Emergency response
- CCTV monitoring
- De-escalation techniques
- Report preparation
- Reporting skills
- Baggage screening
- Cash Handling
- POS Systems
- Customer Service
- Customer Relations
- Radio communication
Timeline
Safety and Security Officer
Westhab
09.2023 - Current
Cashier
Popeyes
01.2023 - Current
Insider
Papa John's Pizza
02.2022 - 11.2022
HSC - Business Management
Kulaura Degree College
SSC -
Mahtab Chayera High School