Shakir Ross
Grand Prairie,TX
Summary
Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.
Overview
3
3
years of professional experience
Work History
Store Associate
Walmart
11.2024 - 06.2025
- Operated point-of-sale systems efficiently, ensuring smooth customer transactions.
- Assisted in maintaining accurate inventory levels through regular stock checks and replenishment.
- Implemented visual merchandising standards to enhance product presentation and customer engagement.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Team Member
Smoothie King
04.2024 - 10.2024
- Provided top-notch customer service with a friendly, outgoing attitude toward customers.
- Maintained product knowledge of advertised sales to assist customers in making buying decisions.
- Stocked and faced shelves to provide an attractive environment for customers.
- Made product recommendations to each customer after analyzing their individual needs.
- Promoted the membership programs to enhance excellent customer experiences.
- Worked with colleagues to enhance efficiency and reach the target sales every day.
Guest Services Supervisor
Bolder Adventure Park
09.2022 - 03.2024
- Provided exceptional customer service: received and responded to inquiries, questions, and issues promptly.
- Managed and trained service desk team members to create a positive, efficient work environment.
- Implemented new procedures to improve the experience of the guests and enhance positive reviews.
- Coordinated with other managers to effectively resolve consumer complaints and improve issues in the company.
- Demonstrated effective communication with customers and coworkers.
- Managed and catered to the inventory, restocking, and general upkeep of the retail shop.
Cart Attendant
Kroger
07.2022 - 09.2022
- Efficiently collected and returned shopping carts from parking lots back to the store for a clean, organized shopping experience.
- Assisted customers by carrying groceries to their vehicles, offered excellent customer service, and helped make one customer's shopping experience much more satisfying.
- Kept the parking area safe from any hazards and addressed those issues to maintain an environmentally safe and secure spot for customers.
- Cleaned the store and assisted store team members with other tasks as needed.
Education
Tarrant County College
Arlington, TX05-2026
Skills
- Customer service
- Attention to detail focus
- Team collaboration
- Positive attitude
Timeline
Store Associate
Walmart
11.2024 - 06.2025
Team Member
Smoothie King
04.2024 - 10.2024
Guest Services Supervisor
Bolder Adventure Park
09.2022 - 03.2024
Cart Attendant
Kroger
07.2022 - 09.2022
Tarrant County College
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