Shakira Dean
Saint Johns,fl
Summary
Detail-oriented Investigator with strong leadership skills and a history in database management. Offering exceptional communication skills and a network of community resources. Well-versed in investigating OSHA's 11C cases.
Overview
23
23
years of professional experience
Work History
Whistleblower Investigator
Department Of Labor Occupational Safety And Health
04.2022 - Current
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Enhanced department efficiency with streamlined processes for evidence collection and documentation.
- Increased conviction rates by collaborating closely with prosecutors to build strong cases.
- Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.
- Uncovered critical evidence by meticulously analyzing financial records and other documents related to investigations.
- Implemented new research methodologies, leading to faster location of persons of interest or missing individuals.
Administration (Staff Sargent)
US Airforce Reservist 920th ASTS Patrick AFB
01.2020 - 01.2024
- Guided school staff with conducting 10-min English lessons at home by delivering monthly newsletters with video and written instructions
- Informed 60 parents with the language progress of each student through monthly reports
- Developed consistent and effective lesson plans that supported incoming teachers and teaching assistants in efficiently designing/providing class instructions
- Researched and provided the school with supplemental English material from certified websites.
Legal Assistant
Internal Revenue Service (IRS) Chief Counsel Dept. Finance and Management
10.2020 - 04.2022
- Assist attorneys in the maintenance and compilation of trial exhibits
- Closes Cases
- Contacts the appropriate office to obtain and review files; researches issues; and analyzes files
- Monitors all deadlines
- Maintained in-depth knowledge of multiple HR software/applications, including DCPDS, EPD, AUTONOVA, FASTCLASS and DAI payroll system
- Proficient in navigating Dawson Tax Court operating system, CASE- MIS, ELF, SETR
- Expert with preparation of legal cases, identifying exhibits, list, and witness while compiling information.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Secretary
Sullivan’s Elementary School (DODEA), Yokosuka, Kanagawa Japan
07.2019 - 10.2020
- Utilize articulate and refined communication skills to manage calls, welcome visitors, while directing inquiries to the appropriate member of the school staff
- Determine the purpose of calls and visits and provide quality assistance in meeting necessary requirements of the callers/visitors
- Reviews incoming correspondence, while effectively distributing/coordinating relevant information to school personnel to drive cohesive operations
- Respond to letters or inquiries and prepare correspondence of a non-technical or routine nature
- Ensure prompt and efficient processing of administrative tasks by leveraging automated software
- Act as liaison between the school staff and the Civilian Human Resource Army (CHRA)
- Deliver quality support to managers/supervisors for reviewing and classifying position descriptions
- Facilitate staff members and school principals with travel arrangements, scheduling visits, making reservations, and effectively processing travel vouchers
- Maintain time/attendance and leave records, while processing timecards and personnel/position actions for all assigned staff.
Operation Specialist Second Class
US Navy, FPO, AP, United States
07.2001 - 04.2006
- Facilitated with the preparation of quarterly inspections on workplace equipment by assigning daily tasks to junior sailors
- Strategically positioned as a surface Warfare track supervisor, supporting the command’s maritime picture with updated information regarding surrounding vessels
- Approved radar tracking labels given to neighboring ships in heavy shipping lanes
- Established files and purchase logs as per applicable standards to ensure alignment of all purchases with legal and regulatory mandates of the Department of Logistics Agency
- Ensured prompt and timely procurement of overall supplies by implementing appropriate actions.
Education
Master's Degree in Psychology - Developmental Psychology
Southern New Hampshire University
06.2017
Bachelor's Degree in Sports and Health Science - Sports Medicine
American Military University
06.2012
Skills
- Strategic Planning
- Administrative Operations Management
- Budget Administration
- Training & Development
- Reporting & Documentation
- Information Processing/Analysis
- Relationship Building
- OSHA Rule & Regulations
- Search & Rescue Operations Management
- Time Management
- Problem-Solving
- Team Management
- Defensive Tactics
- Interrogation Skills
- Report Preparation
- Detailed Report Writing
- Top Secret US Government Security Clearance
- Data Review
- Records Management
- Witness Interviews
- Continuous Improvement
Affiliations
- Active Airforce Reservist- Staff Sargent
- Sigma Gamma Rho Sorority Inc. - Active Member
- Sea Service Leadership Association – Active Member
- USS BENFOLD Ombudsman- 2018 to 2020
Qualifications Summary
US Air Force Reservist, professional with proven expertise in managing Administrative, HR, Database Operations. Critical-thinker with strong team management skills offering experience in clerical processes, secretarial activities, budget administration, and training/development. Adept at preparing payroll, developing employees’ reports, while establishing filing systems and accurate information records. Proficient at developing consistent schedules, streamlining processes, and enforcing regulatory compliance for smooth and productive execution of overall operations. Earned reputation as a creative problem-solver with research and analytical skills; instrumental in building consensus at all organizational levels to achieve short- and long-term goals. Assist attorneys in the maintenance and compilation of trial exhibits. Closes Cases. Contacts the appropriate office to obtain and review files; researches issues; and analyzes files. Monitors all deadlines. Maintained in-depth knowledge of multiple HR software/applications, including DCPDS, EPD, AUTONOVA, FASTCLASS and DAI payroll system. Proficient in navigating Dawson Tax Court operating system, CASE- MIS, ELF, SETR. Expert with preparation of legal cases, identifying exhibits, list, and witness while compiling information.
Awards
Surface Warfare and Air Warfare Pin USN Navy Marine Corps Medal (2) USN Operation Iraqi Freedom Medal (2) USN Good Conduct Medal USN Overseas Duty Medal USN "Patriot of the year" 2007 for support of hospitalized GI Iraqi USN
Volunteer Experience
USS BENFOLD Unit 100177, Box 1 Fpo, ap 96661, Volunteer Ombudsman, 30, Acted as direct liaison between the USS BENFOLD and ship's family members. Effectively coordinated programs and communicated relevant information to spouses. Supported deployments with USS BENFOLD by gathering information from Fleet and Family Support Center. Safeguarded confidential information by establishing Personal Indefinable Information (PII). Facilitated incoming families with information for an effective transition in Yokosuka Naval Base. Built strong relationships representatives of each department on Yokosuka Naval Base to drive strategic, cohesive operations. Discussed updated base information and changes to the community during monthly town hall meetings. Secured placement for over 15 children. Facilitated more than 30 families with a selection of housing accommodations.
Timeline
Whistleblower Investigator
Department Of Labor Occupational Safety And Health
04.2022 - Current
Legal Assistant
Internal Revenue Service (IRS) Chief Counsel Dept. Finance and Management
10.2020 - 04.2022
Administration (Staff Sargent)
US Airforce Reservist 920th ASTS Patrick AFB
01.2020 - 01.2024
Secretary
Sullivan’s Elementary School (DODEA), Yokosuka, Kanagawa Japan
07.2019 - 10.2020
Operation Specialist Second Class
US Navy, FPO, AP, United States
07.2001 - 04.2006
Master's Degree in Psychology - Developmental Psychology
Southern New Hampshire University
Bachelor's Degree in Sports and Health Science - Sports Medicine
American Military University
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