Summary
Skills
Accomplishments
Work History
Education
Generic
SHAKIRA LUBEGA RNBSN

SHAKIRA LUBEGA RNBSN

East Longmeadow,MA

Summary

Experienced Registered Nurse with 18 years of expertise in , quality assurance, regulatory compliance, and direct patient care in Acute Care, Long term setting, Home Health Care, Community Setting. Knowledgeable with CHAP/ACHC/ JACHO accreditation survey preparation, CMS Conditions of Participation (CoPs), JCAHO, and Medicare/Medicaid compliance. Proven ability to develop QAPI programs, enhance patient safety, lead staff training, and ensure survey readiness. Currently pursuing a Master of Science in Psychiatric Nurse Practitioner (Expected Graduation: August 2025) to expand expertise in mental health and advanced clinical care.

Skills

Core Competencies

  • Medical-Surgical & Oncology Nursing
  • CHAP, ACHC, JCAHO, Medicare & Medicaid Compliance
  • Home Health & Hospice Administration
  • Survey Readiness & Mock Audits
  • Quality Assurance & Performance Improvement (QAPI)
  • Patient Safety & Risk Management
  • Staff Training & Development
  • Infection Control & Emergency Preparedness
  • Electronic Health Records (EHR) & Medical Coding
  • Process Improvement & Revenue Cycle Management

Accomplishments

Research

  • Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.

Process Improvement

  • Created new departmental procedures manual.
  • Assessed organizational training needs.

Competitive Analysis

  • Performed competitive analysis to make recommendations for future company growth.

Human Resources

  • Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals and reduced employee turnover by 10%.

Documentation

  • Wrote and edited documents to keep staff informed on policies and procedures.

Quality Assurance

  • Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.

Implementation

  • Assisted in implementation of new tracking system that resulted in improved patient care.

Work History

Nursing Administrator – Business Operations

Home Care VNA
Hartford, CT
03.2011 - Current
  • Established and managed three home health agencies, ensuring compliance with CHAP & ACHC accreditation standards.
    Led survey preparation and mock audits, ensuring adherence to
  • CMS Conditions of Participation (CoPs), HIPAA, and state home health regulations.
  • Developed and implemented QAPI programs, enhancing patient safety, reducing hospital readmissions, and improving agency performance metrics.
  • Conducted chart audits, compliance reviews, and staff training to uphold quality standards in patient documentation and care delivery.
  • Designed risk management strategies to prevent patient safety incidents, medication errors, and infection control breaches.
  • Managed recruitment, retention, and workforce planning, reducing turnover and fostering a culture of continuous learning and compliance.
  • Served as an executive staff liaison, ensuring smooth communication with regulatory bodies and stakeholders.

Medical-Surgical/Oncology Staff Nurse (Charge Nurs

Lahey Medical Center
Burlington, MA
08.2007 - 10.2014
  • Provided direct nursing care to oncology and medical-surgical patients, including chemotherapy administration, pain management, wound care, and symptom control.
  • Managed a 45-bed medical-surgical and oncology unit, ensuring high-quality patient care and efficient resource allocation.
  • Administered oncology treatments, IV infusions, blood transfusions, and palliative care interventions.
  • Educated patients and families on chemotherapy side effects, pain management, and post- treatment care.
  • Collaborated with oncologists, surgeons, and interdisciplinary teams to develop individualized care plans.
  • Served as preceptor for UMass Lowell nursing students and new hires, mentoring in clinical best practices and oncology protocols.

Staff Registered Nurse

Spaulding Rehabilitation Hospital
Boston, MA
08.2007 - 10.2008
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.

Education

Master of Science - Psychiatric Nurse Practioner

Walden University
Minneapolis, MN
2023

Bachelor of Science - Nursing

Salem State University
2007

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SHAKIRA LUBEGA RNBSN