Dynamic and dedicated professional with extensive experience as a Correctional Officer at the South Carolina Department of Corrections. Skilled in inmate monitoring and crisis intervention, I excel in maintaining safety and security while building positive relationships. Proven ability to effectively manage high-stress situations and ensure compliance with ethical standards.
Overview
20
20
years of professional experience
Work History
Correctional Officer
South Carolina Department Of Corrections
09.2010 - Current
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Booked new inmates into facility and processed inmates for release.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Completed intake paperwork, fingerprints, and searches.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Observed behavior of residents individually and in groups.
Conducted routine and emergency head counts.
Received and accounted for personal possessions and determined inmate work assignments.
Interviewed inmates to obtain information and assess needs.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Built solid relationships with staff and residents to keep institution safe and secure.
Established positive working relationships and maintained boundaries with resident offenders.
Made rounds at specified intervals and conducted head counts and roll calls.
Sales Associate
Home Depot
09.2005 - 09.2010
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
Operated POS system to total purchases and receive and process cash, credit and debit card payments.
Maintained stock shelves by fronting, facing and straightening products throughout shift.