Shakira Stingley

• Excelled in every store position and regularly backed up front-line staff.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
• Cooperated with coworkers to improve customer experience and manage storefront.
• When Covid-19 first hit and many businesses we being shut down my sales increased 130% over night,in which my store went from making $17,000 weekly to $27,000 weekly that turned our store into Million Dollar Unit.And we broke #3 records that same year. I was one of three managers running that store.
• Was also trained in opening,closing,till set up,deposits,hiring & firing employees.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Trained back-up associates and led crew members in managing operations of storefront.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Tracked receipts, employee hours and inventory movements.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Supervised employees and oversaw quality compliance with company standards for food and services.

• Maintained clean and organized work spaces to uphold safety standards.
• Sorted products onto shelves according to type, weight and size.
• Sorted and delivered materials to different work areas and staff.
• Maintained clean and organized work spaces to uphold safety standards
• Increased personal stowing rates by reorganizing staging areas by MOD specifications
• Filled over 100 daily customer orders with efficiency and accuracy
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs
• Utilized forklift or pallet truck to load, unload, transport and store goods
• Requisitioned new supplies and maintained storage areas for smooth department operations.

• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding pick skills and strong commitment to safety.
• Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Had to maintain pick rate over 350 units per hour which led me to become Pick Ambassador for OKC1

• Excelled in every store position and regularly backed up front-line staff.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Trained back-up associates and led crew members in managing operations of storefront.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Tracked receipts, employee hours and inventory movements.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
• Exercised composure under pressure and in escalated customer service scenarios.
• Recruited and interviewed candidates for management to evaluate readiness and fit for position.
• Was trained in opening,closing,till set up, & making deposits,change orders, going to the bank,as well as hiring & firing employees

• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals and collected payments.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Operated cash register to ring up final bill and process various forms of payment.
• Worked well with teammates and accepted coaching from management team.
• Stocked shelves to organize aisles in assigned department.
• Became familiar with products to answer questions and make suggestions.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Prepared products following restaurant, health and safety standards and procedures.
• Kept food preparation area, equipment and utensils clean and sanitary.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Collaborated with team members to complete orders.
• Trained new team members on procedures, customer service and sales techniques.
• Worked front counter, drive-thru and other areas.
• Offered upgrade items and showcased daily specials to promote restaurant products.
• Addressed guest needs, questions or concerns to create optimum experience onboard.

opened,closed store,set up registers,made deposits,did hiring & firing.

• Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
• Structured budget monitoring and cash movements to minimize security risks and maintain tight controls.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Promoted importance of security and customer tracking to minimize store losses.
• Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
• Designed employee work schedules to address complete operational needs.
• Monitored cash drawers in five checkout stations to verify adequate cash supply.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Compiled and maintained monetary and non-monetary reports and records with Excel and micro soft word.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Mentored team members to enhance professional development and accountability in workplace.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.

stocked frozen food & dairy,what over night stocker's couldn't put in the shelf's I scanned and put in bin.

• Created and implemented strategies for improving operational efficiency and accuracy.
• Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
• Located and resolved problems with team production and performance to maintain consistent quality levels.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
• Supervised ongoing daily production phases.
• Kept accurate and detailed records of personnel progress and productivity.
• Troubleshot equipment to reduce service calls and downtime.

opened,closed stores,daily shift count inventory,set registers up with cash,made deposits,change orders for safe levels to run shifts. hired & fired employees.

• Managed schedules, accepted time off requests and found coverage for short shifts.
• Excelled in every store position and regularly backed up front-line staff.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Trained and mentored new employees to maximize team performance.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• Kept employees operating productively and working on task to meet business and customer needs.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Exercised composure under pressure and in escalated customer service scenarios.
• Trained back-up associates and led crew members in managing operations of storefront.