SHAKIRA VALDES GOMEZ
Certified Phlebotomist
Killeen,TX
Summary
Motivated and compassionate recent phlebotomy graduate with hands-on training and a strong passion for the medical field. Aiming to leverage extensive customer service experience and a commitment to patient care to contribute effectively in a healthcare setting. Equipped with a solid foundation in phlebotomy techniques, patient interaction, and medical knowledge, ready to support the healthcare team while ensuring patient comfort and safety.
Overview
5
5
years of professional experience
4055
4055
years of post-secondary education
1
1
Certification
Work History
Clinical Experience Hands-on Phlebotomy Training
Elite Nurse Aid
07.2023 - 09.2023
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Performed venipuncture and capillary puncture on patients under supervision
Practiced accurate specimen collection, labeling, and transport - Worked with medical teams to ensure smooth workflow and efficient patient care
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles while provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
Food Handler/ Customer Service/ Cashier POS
Tous Les Jours, O Mart
01.2022 - 08.2022
- Handle bakery food equipment, ensuring proper operation and maintain cleanliness and hygiene while handling food products
- Handle cash sales, process payments, and maintain accurate records and report any malfunction in cash registers, point of sale systems and other equipment
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
Line Cook Chef/ Customer Service/ Cashier
Madre Tierra Coffee Shop, Vegan Café & Rest.
02.2020 - 12.2020
- Preparing meals, including checking food quality and overseeing cooking techniques and help with menu planning, inventory, and managing supplies.
- Communicating with customers through various channels.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Massage Therapist
Zen Spa
10.2018 - 08.2019
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa
- Performed 40 hours (about 1 and a half days) of massage per week for over 40 clients with wide range of therapeutic methods, including hot stone, Swedish, deep tissue, sports and pregnancy
- Maintained a solid knowledge base of all spa and resort products and services
- Worked with clients of all types to increase profile and status through effective styling
- Reported any unprofessional behavior from clients to management
Education
High School Diploma -
Dra. Conchita Cuevas
Gurabo, Puerto Rico05-2013
Massage Therapy
Columbia Central University
Caguas, Puerto Rico 05.2001 - 10.2018
Basic Course Certificated - Esthetician
Sonage Institute
Caguas, Puerto RicoCertified Phlebotomy Technician - Phlebotomy
Elite Nurse Aid
Killeen, Texas09-2023
Certified Nurse Assistant - undefined
Elite Nurse Aid
Killeen, TexasSkills
- Bilingual (English & Spanish)
- Phlebotomy Procedures
- Blood collection techniques
- Patient Care & Communication
- Clinical Knowledge
- Attention to Detail
- Teamwork and Collaboration
- Multitasking and organization
- Customer Service
- Data entry
Certification
Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Clinical Experience Hands-on Phlebotomy Training
Elite Nurse Aid
07.2023 - 09.2023
Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
06-2023
Food Handler/ Customer Service/ Cashier POS
Tous Les Jours, O Mart
01.2022 - 08.2022
Line Cook Chef/ Customer Service/ Cashier
Madre Tierra Coffee Shop, Vegan Café & Rest.
02.2020 - 12.2020
Massage Therapist
Zen Spa
10.2018 - 08.2019
Massage Therapy
Columbia Central University
05.2001 - 10.2018
Basic Course Certificated - Esthetician
Sonage Institute
Certified Nurse Assistant - undefined
Elite Nurse Aid
High School Diploma -
Dra. Conchita Cuevas
Certified Phlebotomy Technician - Phlebotomy
Elite Nurse Aid
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