Shakirah Muhammad

I am a seasoned business operations and customer service professional with 20+ years of account management and project management experience in multiple sectors. Recognized for demonstrating a natural aptitude for steering successful projects from conception to completion in high-pressure environments, as well as for building strong positive relationships with clients and vendor partners, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include team leadership, accounting, financial reports, customer relations, mentoring, and program and event coordination. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, critical thinking skills, and interpersonal skills, as well as business acumen, project management and resource management to support efficiency an Detail-oriented [Job Title] with strong understanding of bookkeeping principles and customer service. Experienced in developing and managing efficient billing and posting processes. Considered focused and organized team player.