Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Shakira M Soler Ortiz

Barceloneta,PR

Summary

  • Successfully managing hybrid and remote teams, ensuring effective communication and maintaining employee engagement.
  • Implementing flexible work arrangementsthat support employee well-being and attract top talent.
  • Having a business management degree

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager of Business Development and Sales

Dilectusnova LLC
04.2025 - Current
  • Conducted market research to identify emerging trends and opportunities for new business development.
  • Assisted in creating sales presentations and proposals to support client engagement efforts.
  • Collaborated with cross-functional teams to align business strategies and sales initiatives.
  • Supported the development of customer relationship management processes to enhance client interactions.
  • Creating job squedule
  • Taking care of payroll

Notary Public North Carolina

Self Employed Services
08.2024 - Current
  • Conducted market research to identify emerging trends and opportunities for new business development.
  • Assisted in creating sales presentations and proposals to support client engagement efforts.
  • Collaborated with cross-functional teams to align business strategies and sales initiatives.
  • Supported the development of customer relationship management processes to enhance client interactions.
  • Creating job squedule
  • Taking care of payroll

Payroll Coordinator

Restoration Plus
01.2025 - 06.2025
  • Processed bi-weekly payroll for over 200 employees, ensuring timely and accurate compensation.
  • Utilized ADP Workforce Now to manage payroll data and employee records efficiently.
  • Collaborated with HR to resolve payroll discrepancies and improve data accuracy.
  • Maintained compliance with federal and state payroll regulations, minimizing audit risks.

Bookkeeper

Restoration Plus
01.2025 - 06.2025
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Reconciled bank statements with company records to maintain accurate financial data.
  • Utilized accounting software to track expenses, process payroll, and generate financial reports.
  • Assisted in preparing monthly financial statements, contributing to strategic business decisions.

Secretary to the General Manager

Shorefront Cleaning Services
05.2023 - 05.2025
  • Managed scheduling and calendar coordination for General Manager, optimizing time management and meeting efficiency.
  • Organized and maintained office records and files, ensuring accessibility and compliance with company policies.
  • Prepared correspondence and reports, enhancing communication flow within the organization.
  • Assisted in coordinating meetings and events, contributing to effective team collaboration and project success.

Assistant Manager/Customer Service

Shoe Show/Citi Trends
07.2018 - 11.2021
  • Assisted in managing customer inquiries and resolving issues to enhance satisfaction.
  • Trained new staff on customer service protocols and company policies.
  • Implemented efficient processes for handling returns and exchanges, improving workflow.
  • Collaborated with team members to maintain stock levels and ensure product availability.

Education

Nail Technician -

Circle of Love Academy
Dudley, NC
10.2022

12 Grade - High School

Proper Academy
Puerto Rico
08.2014

Skills

    Bilingual, Quick learner, Responsible, Empathy, Teamwork, Data entry, Adaptability, Creative, Basic Knowledge of Microsoft, Detailed, Good Customer Service

Certification

Notary Public

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Manager of Business Development and Sales

Dilectusnova LLC
04.2025 - Current

Payroll Coordinator

Restoration Plus
01.2025 - 06.2025

Bookkeeper

Restoration Plus
01.2025 - 06.2025

Notary Public North Carolina

Self Employed Services
08.2024 - Current

Secretary to the General Manager

Shorefront Cleaning Services
05.2023 - 05.2025

Assistant Manager/Customer Service

Shoe Show/Citi Trends
07.2018 - 11.2021

Nail Technician -

Circle of Love Academy

12 Grade - High School

Proper Academy

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Shakira M Soler Ortiz