SHAKIRAT SANUSI
Houston,United States
Summary
Driven Business Development Manager with 10 PLUS years of experience in organizational leadership. Well-educated relationship development with key clients and stakeholders. Recognized for guiding teams to success through coaching, sales technique training and revenue target achievement. Persuasive negotiator with diplomatic communication style and relationship-building expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Research Interviewer
Nielsen
Columbia, MD
03.2023 - Current
- Conducted in-depth interviews with participants to gather data and information on research topics.
- Assisted in the development of survey instruments and administered surveys over the phone or online platforms.
- Verified accuracy of data collected by double-checking all forms for completeness, accuracy, and consistency prior to submitting them for review.
- Managed a large caseload of telephone interviews in a timely manner while meeting quality standards set by supervisors.
- Entered participant data into databases.
- Recorded interview responses thoroughly and accurately.
- Interviewed potential participants to determine eligibility.
- Adhered to data security requirements, federal HIPAA regulations, and company policies.
- Conducted structured interviews and recorded audio.
Business Development Manager
J Teleconnections
Minnesota Lake, MN
09.2020 - Current
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed relationships to generate leads and position company as trusted partner.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Established strong client relationships to drive business development.
- Scheduled and confirmed appointments.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Took information from potential customers to assess needs.
- Made phone calls and sent emails to establish leads.
- Conducted lead qualifying interviews, asking questions to determine company and customer fit.
- Kept detailed call log to document answered and unanswered calls.
- Updated database with lead generation information, outbound calls and inbound efforts.
- Briefed sales representatives on prospective client conversations, questions and needs.
- Followed up with customers to boost referrals.
- Communicated with sales representatives to resolve schedule conflicts.
- Reached out to potential customers using provided calling list.
- Provided information regarding services and policies.
- Called no shows and cancellations to reschedule.
- Built strong relationships with prospective clients to win trust and book appointments.
D2D Saleman
PowerMark Resources
Houston , Texas
10.2009 - 08.2020
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
- Generated more than 10 leads per week and pursued appointment opportunities to convert prospects into new customers.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Adhered to company initiatives and achieved established goals.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Created successful strategies to develop and expand customer sales.
Education
High School Diploma -
Hastings High School
Houston, TX05-2004
Some College (No Degree) - Pre Pharmacy
Texas Souther University
Houston, TXSkills
- Consultative and relationship selling
- Sales tracking
- Territory and account management
- Door-to-door sales
- Data Collection
- Cold calling
- Sales leadership
- Training and mentoring
- Rapport and relationship building
- Customer Engagement
Certification
- Licensed Pharmacy Technician - 2020
Timeline
Research Interviewer
Nielsen
03.2023 - Current
Business Development Manager
J Teleconnections
09.2020 - Current
D2D Saleman
PowerMark Resources
10.2009 - 08.2020
High School Diploma -
Hastings High School
Some College (No Degree) - Pre Pharmacy
Texas Souther University