Shakisha Woods

* Oversee and manage commissary operations across multiple correctional facilities within a designated district.

* Responsible for achieving key performance indicators (KPIs) related to sales, profitability, inventory management, and customer satisfaction.

Lead the development and execution of new startups as contracts are secured.

* Develop and implement strategies to optimize operational efficiency and reduce costs.

* Ensure compliance with all company policies, procedures, and security protocols within correctional facilities.

* Lead, mentor, and train a team of operations managers and commissary staff.

* Build and maintain strong relationships with correctional facility staff and administration.

* Managed all aspects of commissary operations within 10-12 correctional facilities.

* Supervised and trained a team of commissary staff, ensuring efficient and accurate order fulfillment.

* Maintained accurate inventory levels and minimized shrinkage through effective inventory control procedures.

* Ensured compliance with all security protocols and regulations within the jail.

* Resolved customer inquiries and complaints in a timely and professional manner.

* Implemented process improvements to enhance operational efficiency and reduce costs.

* Provided administrative and operational support to the Operations Manager and the team as needed.

* Assisted with inventory management, order processing, and customer service.

* Maintained accurate records and prepared reports as needed.

* Supported the implementation of new programs/startups and initiatives.

Assisted the Operations Manager in overseeing all aspects of commissary operations.

* Supervised and trained commissary staff in the absence of the Operations Manager.

* Managed inventory levels and ensured accurate order fulfillment.

* Provided excellent customer service to inmates and correctional facility staff.

* Performed a variety of tasks related to commissary operations, including order fulfillment, inventory management, and customer service.

* Maintained a clean and organized work environment.

* Adhered to all security protocols and regulations within the correctional facility.