- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Design and Build Websites
- Electronics and Circuit Building
Shakita Green
Brooklyn Park,MN
Summary
Compassionate PCA Worker with strong skills in personal hygiene assistance, mobility support, and emotional well-being. Committed to enhancing patients' independence and dignity through effective care monitoring.
Overview
5
5
years of professional experience
Work History
PCA Worker
Just Comfort, Inc
Minneapolis, MN
09.2019 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained cleanliness and organization of patient environments to promote safety and comfort.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Administered medications and maintained accurate records to ensure patient compliance.
- Collaborated with interdisciplinary teams to develop personalized care plans for patients.
Customer Service Representative
Home Depot
Maple Grove, MN
10.2020 - 06.2022
- Resolved customer inquiries efficiently, providing accurate product information and solutions.
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Processed transactions swiftly using point-of-sale systems, ensuring accuracy and efficiency.
- Maintained knowledge of promotions and sales to effectively inform customers about ongoing offers.
- Addressed customer complaints with professionalism, striving for satisfactory resolutions.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Home Depot
Maple Grove, MN
10.2020 - 06.2022
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and issues efficiently.
- Maintained cleanliness and organization of checkout areas for optimal customer experience.
- Assisted in inventory management by restocking merchandise as needed.
- Monitored cash drawers for discrepancies, ensuring accountability and security.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Information Technology
Rasmussen University
St. Cloud02-2026
GED -
Mid-city High School
Grand Rapids, MI06-2001
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Mobility assistance aptitude
- Patient hygiene management
- Care monitoring
Interests
Timeline
Customer Service Representative
Home Depot
10.2020 - 06.2022
Cashier
Home Depot
10.2020 - 06.2022
PCA Worker
Just Comfort, Inc
09.2019 - 04.2024
Associate of Science - Information Technology
Rasmussen University
GED -
Mid-city High School