Shakita Hill

• Assisted clients with non-clinical duties such as cooking, cleaning, getting dressed and bathing
• Monitored physical, mental or emotional changes within the clients
• Administered medication as well as kept a log of all medication given.

• Placed customer orders, used pos system to calculate total order, accepted payment and gave change if needed
• Helped team members with preparing orders and keeping lobby and restrooms cleaned when necessary
• Balanced cash drawer by counting cash in the beginning as well as end of work.

• Used internal software to process reservations, check-ins and check-outs.
• Handled guest complaints promptly, ensuring swift resolution
• Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
• Enhanced customer satisfaction by providing timely and accurate information and services.

ensuring customer service

maintaining order and cleanliness

communication skills

make sure everything is stocked and organized cups,straws,rags to wipe counters down,sweep,mop

greet customers,

help customers place order on kiosk

make milk shakes

take out trash

break boxes down