Summary
Overview
Work History
Education
Skills
Timeline
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Shakita Knowles

Loganville,PA

Summary

Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. I Shakita Knowles believe that I am an experience , enthusiasm, relevant and strong candidate for this important role. I have a strong background as an Opthalmic Assistant and Ophthalmic Scribe. As my background shows , I offer a track record of over 24 years of experience. I would love to be able to bring these special qualities to your company. I welcome the opportunity to speak with you soon. Thank you for your time and consideration.

Overview

12
12
years of professional experience

Work History

Ophthalmic Medical Technician

Center For Sight
05.2022 - Current
  • Participated in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
  • Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and cross contamination.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.

Ophthalmic Medical Technician

Georgia Eye - Physicians & Surgeons
10.2016 - 09.2021
  • Participated in ongoing professional development opportunities to remain current on industry advancements related to ophthalmic technology and best practices in eye care services delivery.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Contributed to the development of customized treatment plans through effective communication with physicians and other healthcare professionals.
  • Supported practice growth by fostering strong patient relationships through empathetic listening skills and personalized recommendations for eye care services.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
  • Identified issues during preliminary exam and addressed concerns with physician.

Lead Ophthalmic Medical Technician

Florida Eye Clinic
03.2012 - 06.2016
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Certified Ophthalmic Assistant - Ophthalmology

JCAHPO
04.2015

Certified Ophthalmic Scribe - Ophthalmology

JCAHPO
05.2014

Skills

  • Manual refractions
  • Medication Administration
  • Certified Ophthalmic Assistant (COA)
  • Ophthalmic Terminology Knowledge
  • Patient Relations
  • Surgical care
  • Diagnostic Testing
  • Medical History Documentation
  • Physician assistance

Timeline

Ophthalmic Medical Technician

Center For Sight
05.2022 - Current

Ophthalmic Medical Technician

Georgia Eye - Physicians & Surgeons
10.2016 - 09.2021

Lead Ophthalmic Medical Technician

Florida Eye Clinic
03.2012 - 06.2016

Certified Ophthalmic Assistant - Ophthalmology

JCAHPO

Certified Ophthalmic Scribe - Ophthalmology

JCAHPO

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Shakita Knowles