Shakiyra Hamilton
Nashville,TN
Summary
Highly efficient employee whom is well established in a fast-paced and challenging environment. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Caring Mentor who's passionate about working with fresh classroom trained individuals to support development of Sales & Customer Service abilities and help them develop to full potential. I'm a friendly and personable professional willing to take on any challenge.
Overview
3
3
years of professional experience
Work History
Nesting Mentor
One Touch Direct Nashville
03.2023 - Current
- Enhanced mentee performance by providing personalized guidance and support.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Collaborated with fellow mentors to exchange best practices, ensuring continuous improvement of mentoring strategies.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
Receptionist Administrator
Kempton Of Hermitage
10.2020 - 01.2023
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
Education
No Degree - Early Childhood Education
Grand Canyon University
Phoenix, AZSkills
- Skill Development
- Complaint Resolution
- Product Knowledge
- Consultative Sales
- Differentiated Instruction
- Progress Monitoring
Timeline
Nesting Mentor
One Touch Direct Nashville
03.2023 - Current
Receptionist Administrator
Kempton Of Hermitage
10.2020 - 01.2023
No Degree - Early Childhood Education
Grand Canyon University
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