Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Shakori Grace

Milledgeville,GA

Summary

I excel in building productive relationships by attentively addressing customer needs, articulating product benefits, and devising valuable solutions. Proficient in independent and collaborative work, I create impactful presentations, identify opportunities, and contribute to organizational goals. Thank you for considering my application. I eagerly anticipate the opportunity to bring my skills and experiences to your company, becoming the asset you seek.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Momma Shay's Kitchen
06.2019 - 06.2021

Supporting the general manager in strategy implementation, goal attainment, and maintaining a safe work environment. Involved in recruiting, monitoring costs, and overseeing overall restaurant operations while setting an example of commitment and expertise for the team.

Customer Care Specialist

Teleperformance
11.2017 - 04.2018

Worked at Humana Medicare Insurance Company, proficient in computer skills (Microsoft Word, Excel), verified benefits, enrollment, and claims. Strong in time management, empathy, and communication. Typing speed of 30+ words per minute, excelled in logical problem-solving, multitasking, and providing excellent service under pressure.

Sales Associate

Costco Wholesale
06.2016 - 03.2017

Maintained an organized and clean workspace for guest health and safety. Provided in-house product demonstrations to enhance the shopping experience, influencing purchase decisions, and boosting sales. Consistently met and exceeded daily sales goals. Proficient in public speaking, multitasking, and recommending high-quality products to guests.

Education

Diploma -

Lakeside High School
Evans, GA
12.2016

Skills

  • Customer Service
  • Sales Advisor
  • Call Center
  • Customer Care
  • Customer Support
  • Time Management
  • Basic Math
  • Computer Skills
  • Computer Literacy
  • Cold Calling
  • Data Entry
  • Microsoft Word
  • Typing
  • Upselling
  • Organizational Skills
  • English
  • Cash Handling
  • Phone etiquette
  • Product Demos
  • Communication Skills
  • Merchandising
  • Guest Services
  • Marketing
  • Public Speaking
  • Presentation Skills

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Assistant Manager

Momma Shay's Kitchen
06.2019 - 06.2021

Customer Care Specialist

Teleperformance
11.2017 - 04.2018

Sales Associate

Costco Wholesale
06.2016 - 03.2017

Diploma -

Lakeside High School
Shakori Grace