ShaKoya Nichols
Wilmington,NY
Summary
Driven by a passion for patient-focused care, I leveraged my adaptability and prenatal and postpartum education skills at Wilmington Coastal Doulas to enhance client satisfaction. My collaborative efforts and effective communication significantly improved care quality, embodying reliability and emotional support across diverse caregiving settings. My expertise meets and exceeds clients expectations. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Postpartum and Infant Care Doula
Wilmington Coastal Doulas
2021.06 - Current
- Maintained up-to-date knowledge of current research related to pregnancy, childbirth procedures, newborn care practices through continuing education opportunities.
- Collaborated with fellow doulas to share best practices and learn from one another''s experiences in order to continually improve the quality of support provided to clients.
- Developed trusting relationships with clients by actively listening to their concerns and addressing their needs during prenatal visits.
- Encouraged open communication between family members during pregnancy and postpartum periods to foster healthy relationships among all involved individuals.
- Evaluated client progress throughout pregnancy and postpartum periods, adjusting support strategies as needed based on individual needs and circumstances.
- Educated new parents on proper newborn care techniques including breastfeeding, diapering, bathing, soothing methods, and safety precautions.
- Conducted postpartum home visits to monitor the well-being of both mother and infant while offering guidance on adjusting to life with a newborn.
- Assisted with postpartum care and provided guidance on postpartum recovery.
Certified Nursing Assistant
Senior Helpers
2017.10 - 2018.10
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Educated patients and family members on best home care practices for healing and recovery.
Residential Counselor
Yahweh Center
2013.03 - 2014.03
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Assisted residents with daily living activities, promoting independence and selfsufficiency.
- Collaborated with daytime staff to ensure seamless transitions in care, fostering continuity of support.
- Conducted regular room checks to maintain safety standards and address any immediate concerns promptly.
- Ensured stringent compliance with facility policies and procedures while performing all nightly duties diligently.
- Documented nightly observations accurately, contributing valuable information for improved case management decisions.
- Developed rapport with clients, establishing trust and strong communication channels for better outcomes.
- Monitored client behaviors during nighttime hours, intervening proactively to prevent escalation or crisis situations.
- Fostered an atmosphere of inclusivity and respect among residents, fostering positive relationships and a sense of community.
- Participated in team meetings to discuss client progress, adjusting strategies as needed for continued success.
- Assisted clients in maintaining personal hygiene routines before bedtimes, reinforcing healthy habits that contribute positively towards overall wellness objectives.
- Providing emotional support to clients experiencing distress or difficulty sleeping, helping them achieve restful slumber through calming techniques.
- Maintained a safe and clean residential environment for optimal client comfort and satisfaction.
Certified Nursing Assistant
Liberty Private Care Services
2010.02 - 2014.02
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Educated patients and family members on best home care practices for healing and recovery.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
No Degree - Doula Training
ProDoula
Decatur, GA06.2021
No Degree - Medical Assisting
Branford Hall Career Institute
Bohemia, NY01.2008
High School Diploma -
Greenport High School
Greenport, NY06.2000
Skills
- Prenatal education
- Physical Comfort
- First Aid Certification
- Time management abilities
- Breastfeeding assistance
- Emotional Support
- Newborn care
- Postpartum Care
- Partner support
- Twins and multiples
- Breastfeeding support
- Multitasking Abilities
- Excellent Communication
- Reliability
- Team Collaboration
- Patient-focused care
- Active Listening
- Effective Communication
- Adaptability and Flexibility
Timeline
Postpartum and Infant Care Doula
Wilmington Coastal Doulas
2021.06 - Current
Certified Nursing Assistant
Senior Helpers
2017.10 - 2018.10
Residential Counselor
Yahweh Center
2013.03 - 2014.03
Certified Nursing Assistant
Liberty Private Care Services
2010.02 - 2014.02
No Degree - Doula Training
ProDoula
No Degree - Medical Assisting
Branford Hall Career Institute
High School Diploma -
Greenport High School
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