Shaksham Tamang
Irving,TX
Summary
As a forward-thinking manager, you have the power to implement new processes, plan and manage innovations, and bring about positive change. Your exceptional problem-solving skills, combined with a deep understanding of policies and procedures, enable you to evaluate employee performance and oversee key projects with ease. With your leadership, the possibilities for growth and success are boundless.
Overview
5
5
years of professional experience
Work History
Cashier Manager
Pirates One Stop
Perrin, TX
06.2019 - 03.2020
Team Member
Juice Generation
Manhattan, NY
04.2020 - 02.2021
Manager
M & M Grocery
San Angelo, TX
04.2021 - 02.2022
Manager
Ok Beer and Wine
Dallas, TX
03.2022 - 08.2023
Manager
Shell Gas Station
Mesquite, TX
09.2023 - 01.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Reviewed contracts before signing them on behalf of the organization.
Education
BSW - Social Work
Golden Gate Int'l College
Nepal01-2019
Skills
- Financial Management
- Staff Development
- Workforce Management
- Marketing
- Performance Management
- Expense Tracking
- Business Administration
- Team Leadership
- Innovation Management
- Budget Control
- Staff Management
- Verbal and Written Communication
- Time Management
Timeline
Manager
Shell Gas Station
09.2023 - 01.2024
Manager
Ok Beer and Wine
03.2022 - 08.2023
Manager
M & M Grocery
04.2021 - 02.2022
Team Member
Juice Generation
04.2020 - 02.2021
Cashier Manager
Pirates One Stop
06.2019 - 03.2020
BSW - Social Work
Golden Gate Int'l College
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