Shakty Moreno Galeana
Hilton Head Island,SC
Summary
Motivated Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
Hardeeville, SC
01.2024 - Current
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Developed strategies for improving operational efficiency and customer service levels.
- Created work schedules for staff while adhering to labor laws and budget constraints.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assistant Manager
Lava 24 Fitness
Hilton Head Island, South Carolina
03.2023 - 01.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
Education
High School Diploma -
Hilton Head Island High School
Hilton Head Island, SC06-2021
Skills
- Schedule Management
- Labor and food cost control
- Customer-Oriented
- Safety reviews
- Inventory Control
- Safety understanding
- Leadership
- Outgoing
Languages
Spanish
Native/ Bilingual
Timeline
Shift Supervisor
Starbucks
01.2024 - Current
Assistant Manager
Lava 24 Fitness
03.2023 - 01.2024
High School Diploma -
Hilton Head Island High School
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