Shakur Bracey
Tulsa,OK
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
9
9
years of professional experience
Work History
Waitress
Melting Pot
Jenks, Oklahoma
06.2022 - 11.2022
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Delivered food and beverages promptly to tables and customers.
- Maintained cleanliness of dining area and utensils throughout shifts.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled cash transactions accurately at the end of each shift.
- Upsold menu specials and promotional items to enhance guest experience.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
Waitress
Jazz Upfront
Bloomington , IL
02.2014 - 05.2022
- Provided attentive service to guests in a high-energy dining environment.
- Memorized menu items and recommended specialty dishes to enhance guest experience.
- Managed multiple tables efficiently during busy dinner services.
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness of bar area, including equipment and glassware.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Line Cook
Annie’s Eats Carry-Out & Catering
Bloomington
08.2020 - 05.2021
- Prepared high-quality meals according to standardized recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently to ensure smooth workflow.
- Maintained cleanliness and organization of kitchen stations during service hours.
Assistant Manager
LuLus Pizza
Tulsa, IL
01.2018 - 04.2019
- Supervised daily operations to ensure smooth restaurant functionality.
- Coordinated staff schedules to optimize team performance and coverage.
- Trained new employees on company policies and customer service standards.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Monitored food safety practices to comply with health regulations consistently.
- Developed a system for tracking inventory and ordering supplies as needed.
Skills
- Customer service
- Menu knowledge
- Order management
- Cash handling
- Team collaboration
- Reservation management
- Food handling safety
- Order taking
- Housekeeping experience
Timeline
Waitress
Melting Pot
06.2022 - 11.2022
Line Cook
Annie’s Eats Carry-Out & Catering
08.2020 - 05.2021
Assistant Manager
LuLus Pizza
01.2018 - 04.2019
Waitress
Jazz Upfront
02.2014 - 05.2022
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