Shakyra Greensawyer
San Francisco,CA
Summary
Authorized to work in the US for any employer Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Front Office Supervisor
King George Hotel
10.2023 - Current
- Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.
- Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
- Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
Audit Executive Assistant
Weaver
12.2021 - 10.2023
- Managing schedules and communications of key company executives
- Prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Accounting Clerk/ Assistant FOM Taskforce
Hotel Colee
09.2020 - 12.2021
- Filing financial records, reconciling bank statements , updating and maintaining accounting databases, and processing backups
- Supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction.
- Reviewed financial statements and supporting documentation.
Executive Assistant
Paramount
08.2017 - 04.2020
- Process and track billing and file expense reports, Manages executive's calendar and schedules/ coordinates meetings and appointments, Screens and responds to incoming calls and correspondence
- Prepares agendas, presentation materials and resolutions for meetings as required.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Accounting Clerk/Front Office Manager
TWELVE Hotels and Residences
10.2014 - 08.2017
- Draft financial statements, prepare budgets, conduct financial audits, and verify financial information, Hire train new employees, handle guests concerns.
- Completed bi-weekly payroll for 12 employees.
- Implemented cost-saving initiatives that reduced overall office expenditures without compromising service quality or efficiency.
- Prepared accurate month-end closing entries to ensure timely financial reporting for executive review.
Night Auditor
Courtyard by Marriott
01.2010 - 06.2014
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Supported sales efforts by proactively upselling available services to guests during their stay, increasing overall revenue growth.
- Managed inventory levels of supplies required for efficient front desk operations during overnight hours.
Education
Bachelor of Science - Computer Engineering
Georgia Institute of Technology
Atlanta, GA05.2017
Skills
- Reservation Management
- QuickBooks proficiency
- Property Management Systems
- Data Entry
- Skilled in [Software]
- Guest Relations Management
- Digital Forensics
- Incident Response
- Javascript
- Python
- IT Support
- Office management
- Salesforce (4 years)
Certification
- CISA - Certified Information Systems Auditor
- Java SE Certification
Timeline
Front Office Supervisor
King George Hotel
10.2023 - Current
Audit Executive Assistant
Weaver
12.2021 - 10.2023
Accounting Clerk/ Assistant FOM Taskforce
Hotel Colee
09.2020 - 12.2021
Executive Assistant
Paramount
08.2017 - 04.2020
Accounting Clerk/Front Office Manager
TWELVE Hotels and Residences
10.2014 - 08.2017
Night Auditor
Courtyard by Marriott
01.2010 - 06.2014
Bachelor of Science - Computer Engineering
Georgia Institute of Technology
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