Summary
Overview
Work History
Education
Skills
Timeline
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Shakyra Knight

Murrysville,PA

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

6
6
years of professional experience

Work History

Lead Toddler Teacher

KinderCare Learning Centers
Plum, PA
02.2024 - Current
  • Directed and supervised toddler activities, providing guidance to ensure safety.
  • Created and implemented age-appropriate lesson plans and activities that encouraged physical, social, emotional and cognitive development.
  • Developed and fostered positive relationships with parents of toddlers in the program.
  • Provided a safe learning environment for toddlers by monitoring their behavior and intervening when necessary.
  • Maintained accurate records of each toddler's progress in areas such as language skills, motor skills, problem solving abilities.
  • Communicated effectively with staff members regarding individual needs of toddlers in the program.
  • Assisted with daily operations such as mealtime preparation, diaper changing, toilet training and nap time routines.

Professional Cleaner

Burns Scalo Real Estate
Greentree
01.2023 - 05.2024
  • Ensured luxury office appearance through continuous upkeep and organization of office spaces and common areas.
  • Delivered tailored solutions to meet the unique needs of different companies.

Crew Trainer /Customer Care Manager

McDonalds
Bethel Park
09.2020 - 02.2024
  • Managed the onboarding process for new hires, providing comprehensive training to meet company expectations.
  • Ensured timely resolution of customer issues through proactive problem-solving
  • Organized and maintained interview appointments for new team members.
  • Assisted management in developing strategies to improve customer service standards.

Direct Support Person

HealthCare Licensed Personnel, LLC
11.2021 - 11.2022
  • Managed group event arrangements and offered reliable transportation services to clients
  • Supported in performing activities of daily living and tasks
  • Implemented effective system for documenting care details

Home Health Care Assistant

Bright Star Care
Monroeville
02.2020 - 05.2020
  • Provide a high level of caretaking for senior clients
  • Engaged in client needs by assisting with daily errands.
  • Assisted with activities of daily living, such as bathing, dressing, grooming, and toileting.
  • Performed light housekeeping duties including laundry, vacuuming and dusting.

Bartender/Banquet server

Comfort inn
Penn Hills
06.2018 - 05.2020
  • Consistently met hotel's expectations for cleanliness by diligently preparing and maintaining rooms
  • Ensured customer satisfaction by preparing banquet room according to their requirements
  • Headed the bar operations for a hotel restaurant.

Education

High School Diploma -

Woodland Hills Senior High
06.2019

Skills

  • Proficient in Microsoft Word
  • Proficient in Office
  • Proficient in Excel
  • Managing time in fast paced environments
  • Proficient in high levels of customer service
  • Fast learner
  • Highly organized
  • Outstanding people skills
  • Level headed and experienced in irate customer service situations

Timeline

Lead Toddler Teacher

KinderCare Learning Centers
02.2024 - Current

Professional Cleaner

Burns Scalo Real Estate
01.2023 - 05.2024

Direct Support Person

HealthCare Licensed Personnel, LLC
11.2021 - 11.2022

Crew Trainer /Customer Care Manager

McDonalds
09.2020 - 02.2024

Home Health Care Assistant

Bright Star Care
02.2020 - 05.2020

Bartender/Banquet server

Comfort inn
06.2018 - 05.2020

High School Diploma -

Woodland Hills Senior High

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Shakyra Knight