Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Shakyra Perez

Gainesville,FL

Summary

Seeking a assistant management position within this great company to expand my skills and quality to attribute to any position thorough the company.

Overview

6
6
years of professional experience

Work History

Barista

Dunkin' Donuts
11.2020 - 04.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Prep Cook and Line Cook

Mission BBQ
04.2018 - 08.2018
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.

Manager Assistant

Edgelook
11.2016 - 07.2018
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Maintained a professional, organized, and safe environment for employees and patrons.

Supervisor

Frost Museaum of science
05.2017 - 02.2018
  • Oversaw daily department operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained compliance with company policies, objectives, and communication goals.

Office Assistant

ARD Distributors
01.2015 - 01.2016
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.

Sales Associate

Marshalls
01.2015 - 01.2016
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Tutor

Child Development
01.2015 - 01.2015
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Education

Associate -

Miami Dade College
North Miami, FL
03.2017

Diploma -

North Miami Beach Senior High School
North Miami Beach, FL
01.2015

Skills

  • Store operations
  • Coaching and Mentoring
  • Sales Training
  • Quality Management
  • Operations Management
  • Merchandise planning
  • Customer Service
  • Team Leadership
  • Decision-Making
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Bilangual

Additional Information

Skills: Fluently speaks and Write in English and Spanish, I have basic knowledge of Microsoft Office and strong computer skills such as outlook and window explorer I also type 35wpm. While assisting the Office Manager in ARD Distributors I typed various dictated letters and memos as well as mailed out Invoices for payments, I'm great at time management and very positive. Also have experience in the kitchen cook and prep.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Barista

Dunkin' Donuts
11.2020 - 04.2021

Prep Cook and Line Cook

Mission BBQ
04.2018 - 08.2018

Supervisor

Frost Museaum of science
05.2017 - 02.2018

Manager Assistant

Edgelook
11.2016 - 07.2018

Office Assistant

ARD Distributors
01.2015 - 01.2016

Sales Associate

Marshalls
01.2015 - 01.2016

Tutor

Child Development
01.2015 - 01.2015

Associate -

Miami Dade College

Diploma -

North Miami Beach Senior High School

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Shakyra Perez