shakyra Ramirez
Aiken,SC
Summary
Dynamic and customer-focused professional with experience at McDonald's, specializing in cash handling and problem-solving. I have a proven ability to enhance team productivity and deliver exceptional service in high-pressure environments. My strong communication skills and commitment to food safety ensure a positive dining experience for all guests. I excel in multitasking and am familiar with drive-thru operations, consistently ensuring outstanding guest experiences while maintaining high standards of cleanliness and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
Matt Trent
09.2024 - 03.2025
- Followed food safety and sanitation guidelines at all times.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Developed strong communication skills while interacting with diverse clientele daily.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Resolved problems with orders quickly and offered refund or replacement.
- Performed cash, card, and check transactions to complete customer purchases.
Parking Attendant
Country Club Services
04.2024 - 04.2024
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Kept parking lot usage orderly by enforcing parking regulations.
- Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
- Reduced wait times for customers by swiftly processing vehicle entries and exits using automated systems.
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
Server
Jeremy Gosche
05.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Strom Thurmond High School
1131 Columbia Rd, Johnston, SC 2983205.2025
Aiken High School
449 Rutland Dr. Aiken, SC 2980105.2025
Skills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Teamwork and collaboration
- Multitasking and organization
- Taking and preparing orders
- Drive-thru system familiarity
- Cash handling
- Safe food handling
Certification
CareerSafe- certification of completion.
Timeline
Drive-Thru Cashier
Matt Trent
09.2024 - 03.2025
Parking Attendant
Country Club Services
04.2024 - 04.2024
Server
Jeremy Gosche
05.2022 - 09.2023
Strom Thurmond High School
Aiken High School
Similar Profiles
Daniel AllenDaniel Allen
Ministry Support Staff at Trent Youth | Trent VineyardMinistry Support Staff at Trent Youth | Trent Vineyard
Matthew MattaxMatthew Mattax
Lawn Care Business Owner at Matt & Matt Lawn ProsLawn Care Business Owner at Matt & Matt Lawn Pros
Ella PedrozoElla Pedrozo
Studio Technician Assistant at Confetti London, Nottingham Trent UniversityStudio Technician Assistant at Confetti London, Nottingham Trent University
Julie AlstonJulie Alston
Tax Preparer at Rhodes-Murphy Income Tax ServiceTax Preparer at Rhodes-Murphy Income Tax Service
Hunter PerezHunter Perez
Aiken Concert Band at University Of South Carolina AikenAiken Concert Band at University Of South Carolina Aiken