Shal Hartness
Versatile Professional With Military And Civilian Experience
Wurtsboro,US
Summary
Versatile and highly disciplined professional with over 15 years of diverse experience across military, technical, customer service, and supervisory roles. Proven leader with 9 years in the U.S. Navy as a Nuclear Mechanic and Reactor Plant Supervisor, including specialized training in nuclear physics, reactor operations, and personnel development. Demonstrated excellence in civilian roles as a forklift operator, shift supervisor, steam cleaning technician, and customer service representative. Adept at managing teams, training staff, and maintaining high standards of safety, performance, and customer satisfaction. Brings a strong work ethic, adaptability, and a mission-first mindset to every environment.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work History
Forklift Operator / Shift Supervisor
Pepsi Bottling Plant
01.2022 - 01.2023
- Operated forklifts and managed daily shift operations.
- Ensured safety, efficiency, and quality control on the production floor.
Customer Service Attendant
Family Fare Convenience Store
01.2020 - 01.2021
- Handled customer transactions, restocking, and store upkeep.
- Provided prompt and friendly service in a fast-paced retail environment.
Customer Service Attendant / Tournament Judge & Operator
Card Stop Gaming
01.2018 - 01.2021
- Managed in-store customer experiences and game tournament operations.
- Enforced rules, maintained event schedules, and facilitated player engagement.
Nuclear Mechanic / Reactor Plant Supervisor
United States Navy
01.2006 - 01.2015
- Operated and maintained nuclear reactor systems aboard naval vessels.
- Supervised reactor operations and trained personnel in nuclear safety and procedures.
Reactor Plant Maintenance Supervisor
USS Harry S. Truman (US Navy)
01.2012 - 01.2014
- Oversaw maintenance and repair of nuclear reactor systems.
- Directed teams and ensured all systems met regulatory and operational standards.
Training Coordinator – Nuclear Program
USS Dwight D. Eisenhower (US Navy)
01.2010 - 01.2012
- Developed and delivered training programs for nuclear propulsion plant personnel.
- Ensured compliance with operational and safety protocols.
Server, Take-out, and Window Worker
Mayflower Seafood
01.2003 - 01.2005
- Delivered excellent customer service in dine-in, take-out, and window roles.
- Handled food preparation, order accuracy, and POS transactions.
Steam Cleaning Technician
Salem Carpet Cleaners
01.2002 - 01.2004
- Provided professional steam cleaning services for residential and commercial clients.
- Operated and maintained cleaning equipment and ensured high customer satisfaction.
Education
Associate Degree - General Studies
Forsyth Technical Community College
01.2003 - 01.2005
Training - Nuclear Physics & Engineering
U.S. Navy Nuclear Power Training Command & KAPL Training Power Plant
01.2006 - 01.2010
Training - Advanced Reactor Operator & Radiological
USS Harry S. Truman – U.S. Navy
01.2012 - 01.2013
Skills
Forklift operation
Material handling
Loading and unloading
Forklift operator certification
Pressure testing
Valve repair
Welding expertise
Pump maintenance
System troubleshooting
Emergency response training
Instrument Calibration
Complaint handling
Customer focus
Timeline
Forklift Operator / Shift Supervisor
Pepsi Bottling Plant
01.2022 - 01.2023
Customer Service Attendant
Family Fare Convenience Store
01.2020 - 01.2021
Customer Service Attendant / Tournament Judge & Operator
Card Stop Gaming
01.2018 - 01.2021
Reactor Plant Maintenance Supervisor
USS Harry S. Truman (US Navy)
01.2012 - 01.2014
Training - Advanced Reactor Operator & Radiological
USS Harry S. Truman – U.S. Navy
01.2012 - 01.2013
Training Coordinator – Nuclear Program
USS Dwight D. Eisenhower (US Navy)
01.2010 - 01.2012
Nuclear Mechanic / Reactor Plant Supervisor
United States Navy
01.2006 - 01.2015
Training - Nuclear Physics & Engineering
U.S. Navy Nuclear Power Training Command & KAPL Training Power Plant
01.2006 - 01.2010
Server, Take-out, and Window Worker
Mayflower Seafood
01.2003 - 01.2005
Associate Degree - General Studies
Forsyth Technical Community College
01.2003 - 01.2005
Steam Cleaning Technician
Salem Carpet Cleaners
01.2002 - 01.2004
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