Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shala Lafleur

Orlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Fast leaner!

Overview

9
9
years of professional experience

Work History

Sps Self Check Out

Ross
04.2024 - Current
  • Greeted guests and provided coat check tickets.
  • Verified identification of customers when retrieving coats.
  • Checked coats in and out efficiently and accurately.
  • Removed security Tags
  • Assisted with opening and closing tasks such as counting money, restocking supplies.
  • Provided helpful customer service to guests regarding their needs or requests.
  • Followed safety protocols for handling sharp objects like hangers and pins.
  • Maintained accurate records of all items checked into the coatroom.
  • Created reports detailing information related to daily transactions and activities.

Data Entry Volunteer

Caritas Suisse
11.2021 - 01.2022
  • Assisted with the data entry of confidential documents into a secure database system.
  • Organized and maintained digital records in an efficient manner.
  • Performed accurate data entry of customer information into various databases.

Public Service Administrator

Alliance informatique
02.2019 - 10.2021
  • Provided administrative support to public service programs and personnel.
  • Organized meetings, conferences, and special events for public service departments.
  • Assisted in developing and implementing policies related to public service operations.

Restaurant Food Server

Rendez-vous Hotel
10.2015 - 07.2018
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
  • Assisted in training new server hires, sharing best practices and restaurant procedures.
  • Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.

Education

Some College (No Degree) - Accounting And Business Management

University Valparaiso
Port-de-paix, Haiti

Skills

  • Punctuality
  • Flexibility
  • Confidentiality
  • Team building
  • Self Motivation
  • Microsoft Word
  • Microsoft Excel
  • Powerpoint
  • Know English, Spanish, French, Haitian creole

Languages

Spanish
Professional Working
French
Native or Bilingual
English
Full Professional

Timeline

Sps Self Check Out

Ross
04.2024 - Current

Data Entry Volunteer

Caritas Suisse
11.2021 - 01.2022

Public Service Administrator

Alliance informatique
02.2019 - 10.2021

Restaurant Food Server

Rendez-vous Hotel
10.2015 - 07.2018

Some College (No Degree) - Accounting And Business Management

University Valparaiso

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Shala Lafleur