Shala Sides
Jacksboro,TN
Summary
Experienced Recruitment Marketing & Branding Intern with 6 years in merchandising. Skilled in product visibility, consumer engagement, and creating appealing displays. Strong presentation and communication skills, with a background in inventory management. Proven track record of enhancing store layout and product presentation to maximize sales. Recognized for collaborating with teams to exceed goals in dynamic environments. Flexible, reliable, and knowledgeable in inventory management and customer insights.
Overview
16
16
years of professional experience
Work History
Merchandiser
Borden Dairy
10.2022 - Current
- Manage inventory levels and product displays, ensuring optimal stock and presentation.
- Submit detailed inventory reports and remove obsolete products to maintain display quality.
- Monitor product sales performance, adjusting strategies to enhance customer engagement.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Presented store update suggestions and layouts to management and stakeholders.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Merchandiser
Mondelez International, Inc
11.2019 - 01.2025
- Ensure timely and efficient stocking of products on retail shelves to maintain optimal inventory levels.
- Construct appealing product displays to enhance visibility and drive consumer engagement.
- Collaborate with store managers to secure prominent display locations for increased product exposure.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Developed visual merchandising plans and strategies to promote store offerings.
- Monitored store traffic and customer engagement to determine display effectiveness.
Receptionist
Mini of Knoxville
02.2018 - 11.2018
- Implemented an enhanced car sale and purchase recording system, increasing efficiency by 65% compared to the previous method.
- Oversaw inventory management of office supplies and equipment, effectively communicating low stock situations to management.
- Managed front desk duties, including greeting customers, maintaining visitor logs for security, and handling telephone communications in line with established protocols.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
Assistant Manager
Indian River Marina
05.2014 - 09.2017
- Collaborated with the General Manager to enhance operational efficiency, contributing to improved sales and profitability.
- Delivered exceptional customer service by addressing inquiries, resolving complaints, and providing detailed information on procedures and policies.
- Managed financial transactions, including processing various forms of payment, maintaining accurate cash drawer balances, and updating guest accounts.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Oversaw daily operations to maintain store cleanliness and organization.
Teachers Assistant
Jacksboro Elementary School
08.2009 - 05.2016
- Company Overview: Campbell County Board of Education
- Instructed and monitored students in the proper use and care of equipment and materials to ensure safety and prevent damage.
- Tutored and assisted children individually or in small groups to reinforce learning concepts and support mastery of assignments.
- Utilized computers and audiovisual aids to supplement educational presentations and enhance learning experiences.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Maintained safety and security by overseeing students in recess environments.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
Diploma - General Education
Campbell County High School
05.2008
Skills
- Retail operations management
- Driven individual
- Strong interpersonal skills in teamwork
- Effective communication
- Effective time management
- Engaging audience communication
- Adaptable to high-pressure environments
- Data confidentiality oversight
- Collaboration with administration and staff
- Strategic negotiation skills
- Experience in store operations
- Six years of merchandising experience
- One-on-one tutoring
- Teaching
- Consistently reliable
- Socially engaging
- Inventory management
- Shelf labeling accuracy
- Display signage
- Fixture placement
- Active listener
- Pricing and signage updates
- Planogram design
- Retail sales professional
- Product inventory counts
- Vendor relations
- POS
- Brand presentations
- Visual display installations
- In-store event promotion
- Display building
- Active listening
- Task prioritization
- Relationship building
- Decision-making
- Multitasking Abilities
- Attention to detail
- Clear communication
- Problem-solving
- Written communication
- Remote video conferencing
- Product launch support
- Seasonal decor
- Event coordination
- Work documentation
- Excellent communication
- New display creation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandiser
Borden Dairy
10.2022 - Current
Merchandiser
Mondelez International, Inc
11.2019 - 01.2025
Receptionist
Mini of Knoxville
02.2018 - 11.2018
Assistant Manager
Indian River Marina
05.2014 - 09.2017
Teachers Assistant
Jacksboro Elementary School
08.2009 - 05.2016
Diploma - General Education
Campbell County High School
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